ConnectWise RMM in Action: Build Better IT Support

A practical, three-part webinar series for MSPs in Australia and New Zealand

Your RMM platform can help your team manage more endpoints with greater consistency and less manual effort. Join Karan Maisheri for a practical training series on three topics that shape day-to-day service delivery: patching, alerting, and network monitoring. 

See how to use ConnectWise RMM™ features to build repeatable processes, focus technicians on issues that need attention, and improve visibility across customer environments. Attend the full series or register for the sessions most relevant to your team.

Webinar series agenda:

5 November | Build a Scalable and Reliable Patching Strategy

Move beyond one-off patch approvals. Learn how to set consistent policies for operating system and third-party application updates, manage phased deployments and reboots, and find devices that need remediation. 

Speaker:  Karan Maisheri
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12 November | Turn Alert Noise into Actionable Intelligence

Help technicians spend less time sorting through alerts and more time resolving issues. Explore alerting, mapper functionality, custom monitors, and alert suspension to make monitoring more relevant to each customer.

Speaker:  Karan Maisheri & Juan Moredo
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19 November | Expand Visibility with Network Monitoring and Management

Bring network devices into a clearer view of customer health. Learn how to deploy network monitoring, compare the Basic, Advanced, and Premier tiers, and match the right level of coverage to each customer’s needs.

Speaker: Karan Maisheri