Infographic

A Roadmap of the Customer Journey

Are you on the path to superior service?

Your relationship with every customer is made up of touchpoints that define your business relationship and, ultimately, your success. Take a closer look at the Customer Journey roadmap, which outlines the most important touchpoints and helps you provide an unparalleled customer experience.

Explore the overview of a successful Customer Journey, which consists of these 6 steps:

  • Awareness
  • Evaluation
  • Purchase
  • Delivery
  • Support
  • And billing