Unified Endpoint Monitoring and Management

Achieve comprehensive endpoint management and environment visibility with ConnectWise RMM

RMM package

ConnectWise RMM

Gain greater control and visibility across your IT environment with proactive monitoring, flexible automation, and deeper insights that help teams identify issues earlier, standardize operations, and work more efficiently.

Included capabilities

Everything you need to monitor, manage, automate, and improve endpoint operations.

Monitor and manage

Remote monitoring for Windows, Mac, and Linux
Virtual machine management
1,000+ intelligent alerts designed to surface actionable issues and reduce noise
ScreenConnect Remote Access for fast, behind-the-scenes troubleshooting
Basic network monitoring and management with topology mapping and alerts
Recommended reusable policies, device groups, and custom fields to standardize management across diverse environments

Scripting and automation

Pre-built and custom scripting and automation
AI-assisted script generation for batch, bash, and PowerShell
Automated Windows OS patching
Monthly expert analysis of Windows OS security updates with recommendations
Third-party patching for thousands of applications
ConnectWise RPA, including the platform workflow builder, integrations, and bots

Connect your tech stack and gain insights

Integrations with ConnectWise PSA, Microsoft Intune, and third-party solutions
Reports and Dashboards, formerly BrightGauge, for operational reporting and analytics
Backup and Security dashboards, including vulnerability management, for broader environment visibility

Extend your RMM package

Add remote support, deeper network visibility, and expert capacity to expand what your team can manage and support.

ScreenConnect Remote Support

Add premium remote support for real-time, attended sessions, with live camera sharing, session recording and reporting, and advanced machine management for faster troubleshooting.

Network Monitoring and Management

Expand network visibility with deeper troubleshooting and analytics capabilities, with flexible options based on the needs of each client site.

ConnectWise NOC

Extend your team with 24/7 expert server monitoring and maintenance support to reduce routine workload and keep environments running smoothly.

ConnectWise Help Desk

Expand service capacity with expert help desk support that keeps end-user requests moving while freeing your technicians for higher-value work.

Platform

IT Service & Endpoint Management

Cybersecurity & Data Protection

Platform Benefits

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Solutions

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Resources

Training & Resources

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