Explore the Benefits of VoIP Integrations in Documentation (formerly ITBoost)
Seamless Customer Service
No matter what tech answers the phone, all relevant user information and past support issues pop up on screen to provide a seamless customer experience.
Efficient End-User Profiles
Centralized and organized user profiles are linked to user phone numbers to make it easy for techs to find the information they need when they need it.
Launchpad to Service
Once your techs determine the reason for the call, the pop-up screen allows them to access the entire Documentation (formerly ITBoost) platform, from KB articles to dashboards to documentation.
Explore More Documentation (formerly ITBoost) Features
Custom Templates
Every business is different, and each has specific needs. Build your ideal Knowledge Base article collection with customizable templates to offer consistent support and service every time.
Dashboards
Having critical business information easily accessible and simple to understand, your team works better, and your clients get the support they deserve. Learn how dashboards in Documentation (formerly ITBoost) can transform your data and your customer service.
Features Overview
Your business runs on data. Make it accurate and easily accessible with Documentation (formerly ITBoost). From dashboards to next-gen documentation, get a complete view of your business to make exceptional customer support possible.