Explore the Benefits of Custom Templates In ITBoost
Knowledge Base Articles for Every Need
A library of pre-built KB articles cover a variety of issues, and customization allows you to fit articles into your business’s support needs.
Standardization Across Techs
Create structure and consistent support for every tech, from general support issues to complex problem-solving.
Build Customizable Templates From Scratch
Every business is different. Create templates from the ground up to give each client the specific attention they deserve.
Dashboards
Having critical business information easily accessible and simple to understand, your team works better, and your clients get the support they deserve. Learn how dashboards in Documentation (formerly ITBoost) can transform your data and your customer service.
VoIP Integrations
With Ring Central and Jive VoIP integrations, on-screen prompts delivers all the information your techs need to provide a seamless and consistent customer support experience.
Features Overview
Your business runs on data. Make it accurate and easily accessible with Documentation (formerly ITBoost). From dashboards to next-gen documentation, get a complete view of your business to make exceptional customer support possible.