Centralized MSP Documentation Software

Documentation (formerly ITBoost) links your critical information together across companies, contacts, and assets so your team can deliver seamless customer experiences from a single-pane-of-glass view.

Whether you prefer to work off of customizable templates or build your knowledge base from the ground up, everything you need to customize your documentation experience with Documentation (formerly ITBoost) is at your fingertips.

Create a logical hierarchy of folders and subfolders that you can group your KB articles into in a way that makes sense for you and your team.

Everyone has an important job to do. Add definition and boundaries to those jobs with role-based permissions.

Every business is different, and each has specific needs. Build your ideal Knowledge Base article collection with customizable templates to offer consistent support and service every time.​

Having critical business information easily accessible and simple to understand, your team works better, and your clients get the support they deserve. Learn how dashboards in Documentation (formerly ITBoost) can transform your data and your customer service.

Your business runs on data. Make it accurate and easily accessible with Documentation (formerly ITBoost). From dashboards to next-gen documentation, get a complete view of your business to make exceptional customer support possible.