PSA and RMM

Solve any challenge with one platform

Operate more efficiently, reduce complexity, improve EBITDA, and much more with the purpose-built platform for MSPs.

Cybersecurity and Data Protection

Ensure security and business continuity, 24/7

Protect and defend what matters most to your clients and stakeholders with ConnectWise's best-in-class cybersecurity and BCDR solutions.

Automation and Integrations

Integrate and automate to unlock cost savings

Leverage generative AI and RPA workflows to simplify and streamline the most time-consuming parts of IT.

University

University Log-In

Check out our online learning platform, designed to help IT service providers get the most out of ConnectWise products and services.

About Us

Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

News and Press

Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

ConnectWise

Drive Accountability and Growth with Reports and Dashboards (formerly BrightGauge) Goal Management

The key pillars for maximizing growth are aligning your team with your organization’s goals, measuring team performance towards achieving those goals and holding your team accountable for hitting their goals.

Goals make it easy to hit your growth targets

If you measure it, you will improve! By assigning KPIs for each team member and keeping them updated on how they are trending towards their goals, it’s easy to see if they are on track or need improvement in order to reach their big-picture target. Holding your team accountable for their results has never been this easy.

Understanding and setting Goals

Outcome Goals

Goals to accomplish in the future

Example: Grow MRR by 10K by end of quarter

Process Goals

Goals measured on a recurring basis

Example: Make 200 dials to prospects this week

Related Resources

Show me Reports and Dashboards (formerly BrightGauge) in Action