ConnectWise

ConnectWise AI Agents Proof of Value

Prove what ConnectWise Teams, Email, and Voice Agents can do for your service desk.

Put ConnectWise AI Agents to work with your own data, your own workflows, and your own technicians—and see the potential impact on your service operation with Intelligent Service Intake.

No credit card required. Eligibility requirements apply.

Your service desk. Your data. Your proof.

See the opportunity. Then prove it.

AI promises are everywhere. Your results are what matter.

  • This Proof of Value gives you a practical way to see how ConnectWise Teams, Email, and Voice Agents can engage service requests, gather critical context, and reduce manual work before a technician gets involved.

  • We start with your Partner Value Snapshot, using your ConnectWise PSA data to identify where these agents could have the greatest impact on your service operation.

  • Then we prepare your environment for a 15-day Proof of Value, giving your team the opportunity to experience Teams, Email, and Voice Agents firsthand and measure the impact on efficiency and technician capacity.

What could AI Agents change for your team?

AI Agents are designed to take repetitive service desk work off your team's plate and bring intelligence directly into the workflows your technicians already use.

Impact area What it means
Unlock operational capacity
Reduce time spent on repetitive service desk work so your team has more capacity for higher-value activities.
Help technicians work more efficiently
Give technicians AI-powered assistance and intelligence directly within their service workflows.
Improve consistency
Apply intelligence and automation to common service processes to create more consistent execution.
Reduce unnecessary escalations
Give technicians greater context and support to handle more work independently.
Create capacity for growth
Reinvest the time and capacity you recover into strategic work, better customer experiences, and new business opportunities.

Real results from real partners

85–90%

phone answer rate, up from 75–80%

100%

of help desk tickets touched by AI Agents

25%

increase in first-touch resolutions