ConnectWise
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CONNECTWISE VS. HUNTRESS

Cybersecurity built for operational intelligence

Huntress may deliver strong security products, but modern managed service providers (MSPs) and IT teams need more. ConnectWise combines core PSA and RMM solutions with Managed EDR, SIEM, business continuity and disaster recovery (BCDR), AI-powered automation, and operational visibility into a one true platform. You’ll reduce complexity, improve resilience, and accelerate response outcomes across the entire service ecosystem.

See the platform intelligence advantage

“ConnectWise gives us the operational visibility and integrated tooling we need to support customers efficiently while strengthening resilience across the environment.”

Lee Olson
IT Leadership Team
Lee Olson IT

Reduce mean-time-to resolution with unified cybersecurity workflows and the industry's first 15-minute SLA for Managed EDR

Best-in-class BCDR with a 15-minute recovery point objective (RPO) and less than 1-hour recovery time objective (RTO)

Automate patching, reduce alert noise by 90%, and scale to 100k+ endpoints with the power of a unified platform.

Comparison

Capability
ConnectWise
Huntress
Managed EDR

 

15-minute Managed EDR SLA

Limited

SIEM

Limited/partner-dependent

PSA integration

Native

Limited

RMM integration

Native

External

Automated remediation


Advanced

Partial

Business continuity and disaster recovery


Integrated

External

Remote support


ScreenConnect®

Limited

AI-powered service automation


Tool consolidation


High

Moderate

Operational resilience focus


Partial

Cross-domain operational intelligence


Profitability benchmarking


 

PLATFORM INTELLIGENCE ADVANTAGE

Built for resilience

Cybersecurity is no longer just about detection. Organizations need operational resilience that connects security, recovery, remediation, and service delivery into a coordinated response ecosystem.

Operational efficiency

  • Connect Managed EDR, SIEM, RMM, and BCDR workflows in one platform
  • Accelerate recovery through integrated remediation and backup operations
  • Reduce downtime with coordinated operational visibility
  • Eliminate silos between security and IT operations
  • Strengthen resilience across distributed environments

Scalable operations

  • Reduce swivel-chair management across disconnected tools
  • Improve technician efficiency through workflow automation
  • Scale support operations across growing environments
  • Automate ticketing and remediation coordination
  • Support organizational growth without proportional staffing increases 

Lower operational costs

  • Consolidate security and operational tooling
  • Reduce integration and vendor management overhead
  • Improve visibility across service operations
  • Minimize operational complexity
  • Lower total cost of ownership through platform unification 

ConnectWise SIEM is new to us, but it’s a great investment. It provides us with a central point for monitoring and another way to offer enhanced security to our customers. We’re always trying to stay ahead of the curve.

Before, we relied on phone support and email. Now, we can resolve issues quickly, and users trust us to take over and fix the problem. At the end of the day, they’re happy—and we’re their heroes. But it’s the tools that make us heroes.