Media Resources

As Chief Product Officer, Jeff Bishop oversees product management and development, platform infrastructure and ecosystem technology at ConnectWise. Jeff’s previous positions include Vice President of Ecosystem and Vice President of ConnectWise Control, a software that allows clients’ computers to be remotely controlled for fast, reliable, secure remote support. Before joining ConnectWise in 2015, he was a field service engineer for Machine Vision Technology (MVT) out of Dublin, Ireland. Jeff’s extensive experience includes sales, marketing, engineering, documentation, product management and more.

As Chief Customer Officer, Craig Fulton oversees the support, consulting and onboarding teams as a unified function to empower ConnectWise’s customers to succeed in growing their businesses and exceeding their goals. He credits his 20+ years in the technology sector, including time spent as a support desk and field technician, for helping him understand what partners want and need from their business management software.

The 12-year ConnectWise veteran has held a number of positions during his tenure with the company, including Chief Product Officer, senior product manager, business consultant, and system engineer. He also co-created ConnectWise CloudConsole and authored Path to Success, a ConnectWise best practices guide about how to run a successful technology solutions provider business. Prior to joining the company, he worked for Accenture as a technology consultant, and served five years in the U.S. Marine Corps.

Craig is widely recognized for his contributions to the technology industry. He was named a Channel Partners Top Gun 51 channel executive in 2019, a CRN Channel Chief in 2015 and 2017, and a member of the MSPMentor 250 list in 2014. Craig also holds a number of patents related to chat program and cloud management technology. He earned his bachelor’s degree in business management from the University of South Florida.

The Ohio native now lives in Clearwater, Fla. with his wife Jillian and three sons. When he’s not at work, Craig is spending time with his family, traveling, or working on his cars.

Jen Locklear is Chief Talent Officer for ConnectWise. She has responsibility for engaging and developing high-performing ConnectWise colleagues, facilitating a professional environment that cultivates dynamic teams obsessed with partner success, and helping individuals grow and meet their career goals.

Prior to joining to ConnectWise in 2016, Jen held leadership positions at WilsonHCG as chief people and culture officer, and at Healthesystems as vice president of human relations.

Jen has earned her Senior Professional in Human Resources (SPHR) and Senior Certified Professional (SCP) certifications as well as a bachelor’s degree from the University of Florida. She has served on the board of directors for Tampa Connection, and was recognized by HR Shield and the Tampa Tribune as one of the top Tampa Bay human resources professionals.

In her spare time, Jen spends time with her husband Jon and their three children in Tampa, Fla. She also has participated in mission trips to Uganda and the Dominican Republic.

Josh Poe serves as executive vice president and chief legal officer and is responsible for all legal matters relating to business operations. Josh began his career as an attorney specializing in commercial litigation, and he brings more than 20 years of legal experience and expertise to ConnectWise. Prior to joining ConnectWise, Josh served as vice president and senior counsel for CA Technologies, a global software company, and as senior counsel for Danka Office Imaging Company, one of the world’s largest independent distributors of office imaging equipment, software, support and related services. Josh received a Bachelor of Arts degree in history, with honors, from the University of Florida, and a Juris Doctor degree from Loyola University.

Steve Farnan is senior vice president of sales for ConnectWise where he is responsible for driving and accelerating sales from strategy to execution.

Steve joined ConnectWise more than eight years ago as a regional sales manager and has since served in a variety of positions, including vice president of sales, vice president of partner experience, and director of account management. During his tenure with ConnectWise, he has been named a President’s Club member and Sales Manager of the Year multiple times.

Prior to joining ConnectWise, Steve held sales positions at Rent One Online, ACI Worldwide, Online Transaction Technologies, and Arkema. He also was an engineer for Vishay.

Steve, who lives in Tampa, earned his bachelor’s degree in chemical engineering from Villanova University. When not on the road, Steve enjoys playing golf, watching sports, and spending time with his family and his two slobbering Boxers

Scott Marshall is senior vice president of marketing and community for ConnectWise. He leads efforts to build brand awareness, cultivate prospect interest, and facilitate customer engagement. His responsibilities include overseeing the company’s brand evolution, public relations, social media, multi-disciplinary marketing campaigns, web development, and community interactions.

When Scott joined ConnectWise in 2015, he brought with him more than 30 years of marketing expertise. He founded and ran a marketing services firm that specialized in helping large technology suppliers develop and launch marketing campaigns to stimulate business for their channel partners. Prior to that, Scott served as vice president of North American channel marketing at CA Technologies. Additional past leadership positions include vice president of professional services and vice president of strategic accounts for Adlex (later acquired by Compuware), vice president of sales for General DataComm, director of channel marketing for Proteon, senior manager of alternate channels for Wang Laboratories, and director of marketing for Hayden Software.

Scott was raised in the Boston area, and has an MBA from The Tuck School of Business at Dartmouth College. His bachelor’s degree in mathematics is from Tufts University. He and his wife Karla raised their three children in the Boston area. Although Scott now lives in Florida and takes advantage of the great weather to golf and play tennis, he remains an avid Boston sports team fan.

Ben joined ConnectWise in 2016 and oversees various core operational functions for the company, including the program management office, internal development, IT operations, security, revenue business operations, and procurement. He is the point of contact for all operational teams, focusing on continuously improving quality, service level, timeliness and scale. Ben also works closely with the ConnectWise management team to develop effective growth strategies and processes within the organization.

With 20 years of experience in technology and management across various organizations, Ben has held leadership roles in operations, technology, and process improvement. His experience has also provided him several opportunities to be a featured speaker at conferences and events across the country.

Ben grew up in Poughkeepsie, New York and earned a Bachelor of Science from SUNY Fredonia and an MBA from Canisius College.