PARTNER SUCCESS STORY
75% Reduction in False Alarms, 3x Faster Response: How SentinelOne Scaled MSP Cybersecurity as a Certified ConnectWise Asio® Integrator
SentinelOne is a cybersecurity company headquartered in Mountain View, California. Founded in 2013, it specializes in autonomous, AI-driven endpoint protection, cloud security, and threat detection. Its platform helps organizations prevent, detect, and respond to cyberthreats in real time, serving enterprises and MSPs globally.
Challenge
MSPs are expected to deliver enterprise-grade cybersecurity while managing limited resources and growing customer demands. SentinelOne recognized that solving the technical challenge wasn’t enough—they needed to help MSPs operationalize cybersecurity, simplify delivery, and scale services efficiently.
Solution
SentinelOne leveraged the ConnectWise Invent and Certified Integrator programs to embed its cybersecurity solutions directly on the ConnectWise Asio® platform. These programs ensured seamless, reliable integration, enhanced visibility, and faster go-to-market. This partnership streamlined MSP operations, improved threat response, and positioned SentinelOne as a trusted, ecosystem-aligned vendor.
Results
SentinelOne’s certified integration with ConnectWise led to a 75% reduction in false alarms, streamlining threat response and improving customer experience. The partnership expanded market reach, accelerated MSP adoption, and enabled faster innovation. Participation in IT Nation events further strengthened relationships and positioned SentinelOne as a trusted, high-impact cybersecurity provider.
MSPs face increasing pressure to provide advanced cybersecurity while managing more complex and dispersed IT environments. To meet these challenges, SentinelOne needed a way to smoothly integrate into MSPs' daily workflows without adding extra operational burden. Partnering with ConnectWise offered that solution.
Through ConnectWise Invent and SentinelOne’s Asio certified integrator status and participation in the program, SentinelOne embedded its autonomous cybersecurity solutions directly on the ConnectWise Asio™ platform—an extensible, cloud-native architecture built for scalability, speed, and simplicity.
Asio, a first-of-its-kind platform, enables solution partners like SentinelOne to build deep, native integrations that are scalable and future-proof. The architecture also offers real-time threat visibility, automated response workflows, and centralized management—all accessible from a single interface. The platform’s flexibility also ensures that as SentinelOne continues to innovate—especially in AI-driven threat detection and response—these capabilities can be quickly deployed and used by MSPs without disrupting existing operations.
Operationalizing Cybersecurity at Scale: A Strategic Alliance for MSP Growth
Jay Ryerse, Senior Director at SentinelOne, emphasized how this strategic partnership has become a cornerstone of the company’s growth strategy. “Cybersecurity is already a challenge. Operationalizing it—figuring out who does the work, how to sell it, and how to support it—is where SentinelOne has really stepped in to lead,” he said.
By leveraging the power of the ConnectWise Asio® platform and the broader IT Nation community, SentinelOne empowers MSPs with cutting-edge protection, operational efficiency, and the confidence to scale securely.
Certified to Scale: How SentinelOne’s ConnectWise Asio® Integration Drives Real Results
SentinelOne joined the ConnectWise Invent program and achieved Certified Integrator status, enabling deep, reliable integration with the Asio® platform. This allows MSPs to manage cybersecurity from a single pane of glass, with real-time threat alerts, automated ticketing, and seamless endpoint visibility.
“Being a Certified Integrator isn’t just a badge—it’s a commitment to building with and for the MSP community,” Ryerse explained. “It gives partners confidence that our solutions are tested, supported, and built to scale.”
Ryerse emphasized that any vendor serious about scaling in the MSP space must invest in certification, both in time and cost. “If you didn’t have an integration, I wasn’t talking to you when I was an MSP. My team didn’t have time to manage another tool in another silo. Certification makes adoption easier, and that’s why SentinelOne has become a fan favorite.”
He encouraged other vendors to fully embrace the ConnectWise ecosystem: “If you’re serious about the MSP market, get certified, show up at IT Nation, and build with ConnectWise. It’s the best decision we’ve made for our channel strategy.”
Efficiency in Action: What 75% Fewer False Alarms Really Means
Faster incident response times through automated workflows and integrated threat intelligence. Increased MSP adoption due to simplified onboarding and trusted certification.
“Reducing false positives by 75% means MSPs can focus on real threats, not noise. That’s a game-changer for operational efficiency,” Ryerse emphasized.
Platform Alignment and Future Vision
SentinelOne’s growth strategy is tightly aligned with ConnectWise’s platform vision. Both companies are focused on consolidating tools and services into unified platforms to reduce complexity and improve scalability.
“We’ve rolled everything into our singularity platform, just like ConnectWise is doing with [ConnectWise] Asio. Because the most expensive part of running a managed services business is the people—not the tools,” Ryerse said. “Platforms help partners onboard, offboard, support, and scale more efficiently.”
Community Engagement: The IT Nation
SentinelOne’s commitment to the MSP community is deeply rooted in its active participation in the IT Nation ecosystem—"particularly IT Nation events because they are the heart and should of the MSP community,” Ryerse shared.
For SentinelOne, the event is more than a conference—it’s a strategic forum to engage with partners, gather feedback, and align on the future of cybersecurity. The company uses the event to showcase new capabilities, co-create solutions with the community, and stay ahead of emerging threats.
“Cybersecurity is a team sport—it takes all of us,” Ryerse emphasized. “IT Nation is where that collaboration happens.”
Key Takeaways
- 75% Reduction in False Alarms: SentinelOne’s certified integration with ConnectWise Asio® significantly reduced false positives, allowing MSPs to focus on real threats and improve operational efficiency.
- 3x Faster Incident Response: Automated workflows and integrated threat intelligence enabled quicker detection and resolution of security incidents.
- Certified Asio® Integration Drives Adoption: SentinelOne’s participation in the ConnectWise Invent and Certified Integrator programs ensured seamless platform integration, accelerating MSP onboarding and trust.
- Platform Alignment for Scalable Growth: SentinelOne’s unified platform strategy mirrors ConnectWise’s Asio® vision, helping MSPs reduce complexity, scale operations, and optimize technician productivity.
- Community-Driven Innovation: Jay Ryerse and SentinelOne continue to invest in the MSP community, using the event to collaborate, gather feedback, and shape the future of cybersecurity.
- Strategic Ecosystem Partnership: SentinelOne’s success is rooted in its deep alignment with ConnectWise’s ecosystem, reinforcing the value of certification, community engagement, and platform extensibility.