PSA and RMM

Solve any challenge with one platform

Operate more efficiently, reduce complexity, improve EBITDA, and much more with the purpose-built platform for MSPs.

Cybersecurity and Data Protection

Ensure security and business continuity, 24/7

Protect and defend what matters most to your clients and stakeholders with ConnectWise's best-in-class cybersecurity and BCDR solutions.

Automation and Integrations

Integrate and automate to unlock cost savings

Leverage generative AI and RPA workflows to simplify and streamline the most time-consuming parts of IT.

University

University Log-In

Check out our online learning platform, designed to help IT service providers get the most out of ConnectWise products and services.

About Us

Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

News and Press

Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

ConnectWise

PARTNER SUCCESS STORY

Proofpoint and ConnectWise Collaborate to Integrate Future-Ready Email Security for MSPs

Proofpoint, headquartered in Sunnyvale, California, is a leading cybersecurity company specializing in email security, data loss prevention, and threat intelligence. Serving enterprises, small-to-medium businesses (SMBs), and Managed Service Providers (MSPs) worldwide, Proofpoint helps organizations protect their people and data from advanced threats across email, cloud, and collaboration platforms.

Challenge

Proofpoint needed to effectively scale its enterprise-grade email security solutions to meet the unique needs of MSPs. The challenge was delivering advanced threat protection, user training, and operational efficiency in a way that integrated seamlessly with MSP workflows, without compromising performance, usability, or profitability.

Solution

To meet the evolving needs of MSPs, Proofpoint partnered with ConnectWise through the ConnectWise Invent program, ensuring seamless integration and optimized performance within the ConnectWise ecosystem. By embedding its enterprise-grade email security, security awareness training, and advanced threat protection into the ConnectWise Asio® platform, Proofpoint enabled MSPs to deliver proactive, AI-driven defense with simplified deployment and management.

Results

Through the ConnectWise Invent program, Proofpoint achieved deep, validated integration with ConnectWise, resulting in a more cohesive and efficient experience for MSPs. Partners gained centralized visibility, faster threat response, and improved operational workflows. The collaboration strengthened customer protection, reduced administrative overhead, and positioned MSPs to scale their security services with agility and confidence in a future-ready platform.

In a significant announcement at IT Nation Secure™, ConnectWise and Proofpoint unveiled a groundbreaking integration that will transform the way partners operate in the cybersecurity landscape. 

“This collaboration empowers partners to streamline operations, reduce complexity, and enhance customer protection—all within a unified, multi-tenant environment,” said Randy Scadden, Global SE Manager of MSP at Proofpoint.

Certified Integration: The Role of ConnectWise Invent

ConnectWise Invent provided a structured and collaborative framework for technology partners, enabling Proofpoint to integrate seamlessly with the ConnectWise Asio® platform. Through the Invent program, “we gained access to technical resources, integration support, and validation processes that ensured its enterprise-grade email security solutions were fully compatible with the ConnectWise ecosystem.” This partnership allowed Proofpoint to embed its advanced threat protection, data loss prevention (DLP), and security awareness training directly into Asio, creating a unified experience for Managed Service Providers (MSPs).

A Strategic Alliance Built for MSPs

Scadden has been a driving force behind the strategic alignment between Proofpoint and ConnectWise. With extensive experience at Proofpoint and a solid background in direct collaboration with ConnectWise, Scadden has helped shape a partnership that delivers enterprise-grade email security, operational efficiency, and future-ready innovation for Managed Service Providers (MSPs).

“By harnessing the strengths of both Proofpoint and ConnectWise Asio® platforms, this integration not only simplifies security management for providers but also fortifies the defenses of their clients against evolving cyberthreats, setting a new standard for operational efficiency and customer trust in the industry,” Scadden added.

Proofpoint and ConnectWise share a mission to empower MSPs with scalable, integrated, and effective cybersecurity solutions. What makes this collaboration stand out is the deep integration with the ConnectWise Asio® platform, which enables MSPs to manage threat intelligence, run campaigns, and generate reports—all from a single interface. This integration extends to ConnectWise PSA and billing systems, streamlining operations and improving service delivery.

AI-Powered Protection at Scale

Proofpoint’s AI and machine learning capabilities are unmatched in the industry. “We see one in three emails that go across the planet daily,” Scadden explains. “That gives us an enormous dataset to train our AI models.” This vast visibility allows Proofpoint to build highly accurate threat detection engines, enabling MSPs to offer the same level of protection trusted by 85 of the Fortune 100.

“By harnessing the strengths of both Proofpoint and ConnectWise Asio® platforms, this integration not only simplifies security management for providers but also fortifies the defenses of their clients against evolving cyberthreats, setting a new standard for operational efficiency and customer trust in the industry”

Advanced DLP and URL Protection

The solution includes advanced Data Loss Prevention (DLP) to help MSPs control sensitive data flows. Whether it’s credit card numbers or personal identifiers, DLP policies can block unauthorized transmissions or route them through encrypted channels. Additionally, Proofpoint’s URL defense technology protects users across all devices—smartphones, tablets, laptops—ensuring consistent security regardless of where or how users access their email.

Tailored Packages for MSP Flexibility

Safeguarding against email threats is more crucial than ever. Organizations must prioritize robust protection mechanisms to defend against increasingly sophisticated cyberattacks. “Our solutions offer two distinct packages tailored to meet diverse security needs. The Essentials Package provides essential email threat protection, leveraging Proofpoint’s enterprise-grade technology to ensure a strong defense. For those looking to enhance their security posture further, the Advanced Package includes comprehensive security awareness training and phishing simulations, targeting the human element of cybersecurity.” 

As Scadden emphasizes, “End users are often the weakest link,” making it vital to equip them with the knowledge and skills necessary to recognize and respond to threats effectively, ultimately reducing overall risk for the organization.

Operational Efficiency and Customer Protection

The integration with ConnectWise Asio® allows MSPs to automate workflows, simplify reporting, and accelerate the quote-to-cash cycle. From a customer protection standpoint, MSPs are offering technology trusted by global enterprises, including ConnectWise itself, which uses Proofpoint internally. “If it’s good enough for ConnectWise, it’s good enough for their partners and their customers,” Scadden says.

Looking to the Future

The Proofpoint and ConnectWise partnership is more than a product integration—it’s a strategic collaboration that equips MSPs with the tools they need to protect, educate, and grow. With AI-driven threat detection, advanced DLP, and seamless platform integration, “this alliance is setting a new standard for email security in the MSP space—today and into the future,” said Scadden. “We're looking forward to deeper integrations and basically embarking on this journey with ConnectWise to ensure that the partner legitimately has that single pane of glass that they can take and manage all of their customers.”

Proofpoint sees ConnectWise as a forward-thinking partner. “They’re building a platform where solution providers like us can feed in data, and ConnectWise enriches it, visualizes it, and enables action,” Scadden explains. 

“We’re making significant investments to ensure we remain relevant and impactful in this ecosystem. The direction ConnectWise is heading aligns with our vision for the future.”

“We’re making significant investments to ensure we remain relevant and impactful in this ecosystem. The direction ConnectWise is heading aligns with our vision for the future.”

Key Takeaways

  • Strategic Integration via ConnectWise Invent: The ConnectWise Invent program enabled Proofpoint to deeply integrate its enterprise-grade email security solutions into the ConnectWise Asio® platform, ensuring compatibility, performance, and ease of use for MSPs.
  • Unified Platform Experience: The integration offers a single-pane-of-glass interface within Asio, allowing MSPs to manage threat intelligence, run campaigns, and generate reports from one centralized location.
  • Enhanced Operational Efficiency: MSPs benefit from streamlined workflows, simplified reporting, and faster quote-to-cash cycles, improving both service delivery and profitability.
  • AI-Driven Threat Protection: Proofpoint leverages its global email visibility and AI capabilities to deliver advanced threat detection, URL protection, and data loss prevention (DLP), trusted by 85 of the Fortune 100.
  • Tailored Solutions for MSPs: Proofpoint offers flexible packages—Essentials and Advanced—allowing MSPs to scale services and include security awareness training to address human risk factors.
  • Future-Ready Collaboration: The partnership is forward-looking, with plans for deeper integration and expanded functionality within Asio, reinforcing a shared vision of scalable, intelligent cybersecurity for MSPs.
  • Trusted by ConnectWise: ConnectWise’s internal use of Proofpoint solutions reinforces the credibility and reliability of the integration for its partner ecosystem.