OpenText has significantly advanced its position in the managed service provider (MSP) ecosystem through a strategic integration with the ConnectWise Invent program is a robust integration initiative designed to help third-party software providers (TSPs) like OpenText build secure, certified, and scalable integrations with the ConnectWise ecosystem, particularly the ConnectWise Asio® platform. 

As a ConnectWise Invent Certified Integrator, OpenText benefits from both technical and marketing support, including API access, integration certification, ConnectWise Marketplace exposure, and visibility at major industry events like IT Nation™. 

For solution providers, the ConnectWise Invent program offers a fast track to market by embedding their tools directly into the platforms MSPs already use daily, such as ConnectWise PSA and ConnectWise RMM. This not only enhances product visibility but also builds trust through ConnectWise’s rigorous security and certification standards. Vendors in the program gain access to ConnectWise-led outreach campaigns, enhanced marketing opportunities, and a direct line to a global network of MSPs.

Expanding Reach and Impact with ConnectWise Asio®

As MSPs face increasing pressure to deliver robust security services while maintaining operational efficiency, OpenText offers a compelling solution that simplifies procurement, enhances visibility, and supports business growth. “We have over 900,000 endpoints currently managed through ConnectWise Asio®, OpenText is not only expanding its reach but also deepening its impact across the MSP landscape,” said DePalma.

DePalma emphasized that the integration with ConnectWise Asio® is a major growth catalyst. It provides access to a broader network of MSPs—many of whom may not have previously been aware of OpenText’s full suite of offerings. For those already familiar with the brand, the integration reveals additional products within the OpenText stack, encouraging deeper engagement. This visibility is amplified by “the trust MSPs already place in ConnectWise, making it easier for OpenText to build relationships and accelerate adoption.” 

The recent launch of their Endpoint Detection and Response (EDR) solution on the ConnectWise Asio® platform is a prime example of how OpenText is expanding its product footprint and driving momentum.

ConnectWise Invent: Fueling OpenText’s Partner-First Growth

OpenText’s growth strategy is rooted in relevance and responsiveness. Rather than developing features in a vacuum, the company actively engages with partners to understand their real-world challenges. “We’re always asking, ‘What problem are we solving?’” said DePalma. This feedback-driven approach ensures that the product roadmap is aligned with actual MSP needs. 

For emerging vendors looking to break into the MSP space, DePalma offers clear advice: integrate with ConnectWise and get on the ConnectWise Asio® platform. He notes that RMMs and PSAs are the operational backbone of MSPs, and aligning with these systems is the fastest way to gain visibility and credibility. “In a crowded vendor landscape, being part of a trusted ecosystem like ConnectWise can open doors and accelerate growth. It’s the easiest way to break through,” he said, reflecting on his decade of experience in the channel.

Strategic Alignment for Scalable Impact

OpenText Cybersecurity’s integration with ConnectWise is more than a technical alignment—it’s a strategic initiative that drives growth, fosters innovation, and builds community. By focusing on real-world MSP challenges, leveraging trusted platforms, and engaging deeply with partners, OpenText is helping MSPs thrive in an increasingly complex cybersecurity landscape.

DePalma emphasized the strategic value of this partnership: “The integration with the Asio® platform is such a big opportunity for us because it gets us in front of so many more MSPs that might not necessarily know what we do or some of the new releases that we’ve had. This accelerates that momentum to get in front of more and more MSPs globally.”

IT Nation™: Where Community and Innovation Converge

OpenText’s presence at IT Nation further underscores its commitment to the MSP community. The caliber of conversations at the event is particularly high, with attendees who understand the fundamentals of cybersecurity and are eager to discuss strategic integration and go-to-market positioning. Whether at the booth, in the hallway, or at the lobby bar, these interactions provide invaluable insights and opportunities to strengthen relationships.

DePalma, a long-time attendee, praised the event for its energy, quality of content, and sense of community. “Every other event strives to do what IT Nation does,” he highlighted.