Bitdefender delivers business solutions spanning endpoint protection, extended detection and response (XDR), managed detection and response (MDR), risk and compliance, cloud workload protection, and email security. For Managed Service Providers (MSPs), Bitdefender offers GravityZone Cloud MSP Security, a purpose-built, multi-tenant platform that unifies advanced prevention, detection, response, and risk analytics with flexible monthly licensing, seamless RMM/PSA integrations, and modular add-ons like patch management, encryption, and email security. Bitdefender partners closely with ConnectWise to deliver integrated security solutions tailored for MSPs.

Paul Lupo, Senior Manager of Product Specialists at Bitdefender, shared how the company’s strategic integration with ConnectWise Asio® is reshaping the MSP experience by streamlining operations, enhancing visibility, and driving innovation.

“GravityZone Cloud MSP Security is built for MSPs, offering both powerful, layered protection and streamlined ease of use. The ConnectWise Asio integration delivers that protection inside the core workflow MSPs trust. Together with ConnectWise, we're helping service providers reduce complexity and elevate both security posture and customer outcomes.”— Paul Lupo, Senior Manager of MSP Product Specialists, Bitdefender

Partnering for Performance: How ConnectWise Invent Enabled Seamless and Asio® Integration

Bitdefender’s integration journey was made possible through the ConnectWise Invent Program, a collaborative initiative that enables third-party vendors to build certified integrations with ConnectWise products. By becoming a certified Integrator, Bitdefender gained access to technical resources, engineering support, and go-to-market opportunities—validating the quality of the integration and increasing visibility with MSPs seeking trusted, fully integrated solutions.
Through the program, Bitdefender embedded GravityZone Cloud MSP Security directly into ConnectWise Asio, allowing providers to manage key security tasks without leaving their primary platform. This integration simplifies daily operations by supporting inventory synchronization, endpoint deployment, real-time alerts, and scan triggers.

“Bitdefender brings proven security expertise and a platform purpose-built for the MSP model," said Jeff Zaba, Senior Director of Strategic Partnerships at ConnectWise. "Their integration with the ConnectWise Asio™ platform enhances the value of our ecosystem by providing partners with seamless access to advanced cybersecurity. This collaboration strengthens our platform and underscores our commitment to enabling MSPs to deliver exceptional outcomes for their customers.”

Next-Level Integration: What’s Ahead for Bitdefender and Asio®

The current integration already enhances efficiency, but Bitdefender and ConnectWise are working together to expand capabilities with advanced reporting, deeper API utilization, and direct endpoint access. The shared goal is to give MSPs more visibility, automation, and control inside the workflows they already rely on.

Bitdefender’s innovation engine is another key differentiator. Bitdefender continues to invest in next-generation capabilities like GravityZone PHASR (Proactive Hardening & Attack Surface Reduction), which helps MSPs reduce attack surfaces by blocking abnormal behaviors before they become threats. Combined with global threat intelligence and MDR services, these innovations ensure partners stay ahead of evolving attacks. 

When asked about the future of the partnership, Lupo expressed a high-degree of trust. “The collaboration between Bitdefender and ConnectWise, dating back to 2017, reflects a long-term commitment to helping MSPs deliver trusted, efficient, and scalable services,” he said. “Our collaboration with ConnectWise goes beyond integration, from engineering to product development we work side by side to continually strengthen Bitdefender’s security expertise with ConnectWise’s ecosystem. Together we’re helping MSPs deliver greater confidence, stronger protection, and more value to their customers.”

Key Takeaways

• Strategic Integration for MSPs: Bitdefender integrated its advanced security tools into the ConnectWise Asio® platform to help Managed Service Providers (MSPs) streamline operations and reduce reliance on multiple tools.
• Certified Partnership: As a ConnectWise Invent Certified Integrator, Bitdefender gained deeper platform access and visibility, enabling seamless deployment, monitoring, and management of cybersecurity services within MSP workflows.
• Operational Efficiency: The integration supports inventory synchronization, endpoint deployment, real-time alerts, and scan/update triggers—all within Asio—allowing MSPs to stay in one platform and improve efficiency.
• Innovation Leadership: Bitdefender continues to lead in AI-driven cybersecurity, with nearly 500 patents and innovations like GravityZone PHASR, which proactively reduces attack surfaces through behavioral analysis.
• Strong Partner Confidence: Bitdefender expressed “extreme confidence” in ConnectWise as a long-term strategic partner, citing close collaboration between engineering and product teams to continuously improve offerings.
• Business Growth Enablement: By handling the security stack, Bitdefender empowers MSPs to focus on other services, driving growth and improving customer outcomes.
• Advice to New Integrators: Bitdefender encourages early certification, noting that “now is the right time” to gain access to partners actively seeking certified vendors.