LIVE DEMO

 zofiQ Agentic AI

Join us for a first-look demonstration of the new ConnectWise agentic AI tool, zofiQ. In this session, we will review the triage and dispatch agents, explore the AI Copilot assistant, and discuss the differences between traditional AI workflows and how zofiQ uses agentic AI to power its automation.

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Explore benefits including:

Intelligent ticket triage and routing

Automatically analyze incoming tickets, classify intent, and route work to the right technician. Reduce manual triage and ensure issues are prioritized correctly the first time.

Faster resolutions with agentic execution

See how AI agents act inside real service workflows. Instead of simply suggesting actions, zofiQ helps triage, route, and document work to accelerate resolution times.

More service capacity without hiring

Absorb repetitive triage, dispatch, and documentation work so technicians can focus on higher-value tasks. Many teams increase endpoints managed per tech without adding headcount.

AI that works inside your service data

zofiQ learns from historical tickets, workflows, and technician behavior to continuously improve accuracy, delivering consistent service outcomes across your organization.

Human-in-the-loop governance

Maintain full visibility and control while AI handles repetitive operational work. Teams stay in charge while automation improves consistency and service quality.

Platform

IT Service & Endpoint Management

Cybersecurity & Data Protection

Platform Benefits

ConnectWise has acquired zofiQ, a leading agentic AI company – see the announcement!

Solutions

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