Effectively servicing clients’ technology takes the right mix of people, process, and tools. At ConnectWise Inc., our mission is to support your success with a platform that helps you manage relationships, increase visibility, automate delivery, and control technology more effectively. That’s why we’ve changed the name of our flagship products – to reflect who we are and what our products really do for you.
Formerly known as LabTech, ConnectWise Automate™ is still the same powerful remote monitoring and management solution to help you eliminate technician inefficiencies, automate your IT services, and master proactive IT service delivery. Now simplifying our software under one company means you have one team backing your business end-to-end, every step of your journey.
Gain more time to complete non-critical IT tasks with confidence while ConnectWise Automate™ remotely discovers and automatically deploys agents to your supported endpoints.
Don’t waste time driving to an onsite fix. Jump on issue resolution immediately, without leaving your chair or interrupting a user.
Keep your environments secure and monitor for patch compliance with automated staged deployment of the most current Windows patches.
A Complete Guide to Pricing Your IT Services
In this step by step guide you’ll learn how to calculate your business costs so you can determine whether you’re charging too much (or too little) for your IT services.
IT Service Excellence Tool Kit
Built on best practices, this comprehensive guide contains the blueprints for successful service delivery, including a sample service agreement, onboarding checklist, and more.