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AI-Enabled Techs: A Journey Unveiled
Want to transform your service delivery and take operational efficiency to new heights? Join this webinar to explore a day in the life of a service technician—reimagined with the innovative AI-driven capabilities of ConnectWise Sidekick™.
Get more information on:
- The purpose and features: Enhance service delivery and efficiency using Microsoft Teams bots, a ticketing assistant, ticket sentiment analysis, and an auto-triage function
- The benefits: Resolve issues faster, improve customer satisfaction, and optimize workflows
- Use cases: See how ConnectWise Sidekick can be used in various scenarios, such as viewing customer snapshots, finding resource availability, getting invoice insights, and summarizing tickets
Speakers:
Parker Trojanowski
Sr. Director, Product Management, ConnectWise
Wesley Skiffington
Principal Sales Engineer, ConnectWise