ConnectWise Certify cybersecurity training

Become your client’s go-to security expert by joining thousands of MSPs worldwide in obtaining MSP-specific cybersecurity training to protect your own practice, gain confidence in your ability to provide cybersecurity services to your clients, and drive security sales growth.

Cybersecurity certification

Join our team of cybersecurity experts for this free, full-day training event to learn about foundational cybersecurity, including industry frameworks and standards, risk assessment best practices, and navigating the ecosystem of security products, as well as role-specific segments tailored specifically for MSP sales professionals and MSP engineers.


Sales/owner & engineer trainings

People seated at at convention, 2 with their hands raised
Fundamentals for sales/owners

Gain the confidence you need to walk through educating your clients and prospects on the cybersecurity landscape, addressing challenges and objections around security solutions, following a road map to get to the risk assessment buy-in, presenting your assessment findings in an action plan, and learning the systems that help partners outperform the industry by 5X in cybersecurity revenue! This packed day will arm you with the knowledge and tools you need to successfully deliver cybersecurity. Training concludes with a Certify exam.

Fundamentals for engineers

Gain a more comprehensive understanding of the technical side of cybersecurity. Learn about technical controls and implementation best practices for locking down your own environment, review the latest security tools and services you’ll want to consider when building out your solution stack, deep dive on incident response planning, and get an overview of intrusion detection and malware analysis. Training concludes with a Certify exam.


ConnectWise Certify Cybersecurity Fundamentals Trainings

Trainings are available on-demand via the ConnectWise University. Click here to get started.

Meet the team

Natalie Suarez

Natalie Suarez, Director, Strategic Partnerships

Natalie has over 20 years of Software and Systems Engineering experience. She focuses on bridging the gap between client requirements and successful client deployments, acting as a liaison between client-facing and technical teams. Natalie brings experience in leading enterprise Information Technology projects from the private and public sectors, include Fortune 100 companies,
Sharing Communities (ISACs & ISAOs), Department of Defense (DoD), and government agencies.

David Bork

David Bork, Principal Security Architect, SEC Support for Cybersecurity Management at ConnectWise

David Bork is a certified information systems security professional (CISSP). He specializes in information security and has over 20 years of experience in the information security industry, including specific expertise in financial services, healthcare, and eCommerce. Bork has extensive hands-on knowledge in breach handling, risk assessment, problem-solving, troubleshooting, practical solutions, and director-level experience in multi-million-dollar projects. 
Specialties: Forensic investigations, data loss prevention, application security, network security, HIPAA / HITECH (ARRA), electronic discovery for legal investigations 


"The NIST training filled in several gaps for me which will improve how I use NIST protocols when creating customer assessments. I also found the clear relationship between functions and the security product(s) very helpful."

Steve Miller, Decision Digital

"Learning from the Certify team about the NIST Framework and how to have the conversation with our clients about risk, vulnerabilities and business impact, has been a pivotal tool for our MSP in selling cybersecurity. We now understand how this expert-level consultative conversation fits into our sales roadmap and gives us the confidence we need to get in front of our clients with solutions that make sense. We would recommend Certify to every MSP to bolster their cybersecurity roadmap."

Krista Arthur, Consilien

"Zephyr Networks takes our clients’ data security very seriously and with the cyberthreat landscape always changing, we continually review and update our security standards. Last week, five of our engineers participated in the Certify training and received their course certification. We saw tremendous value in aligning our understanding of the crucial security pieces that MSPs must excel in and it gives us an additional layer of differentiation from other MSPs. This full day of training is one of the best resources we have been provided in the MSP community and speaks to ConnectWise’s commitment to cybersecurity education and training.”

Eric Monroe, Zephyr Networks