When Robert Cioffi, CTO and Co-Founder of Progressive Computing, first attended IT Nation Connect™ Global, he didn’t realize it would become a cornerstone of his professional journey. Today, after attending “seven, maybe eight or nine” times, he admits he’s lost count. What keeps him coming back year after year? The answer is simple: IT Nation Connect Global is more than a conference—it’s an experience that transforms businesses and people.

“IT Nation has always been considered the quintessential MSP event of the year,” Cioffi explains. “And for good reason, because they keep proving over and over again that they bring such energy into the MSP space.”

That energy is palpable from the moment attendees arrive. The event attracts MSPs and vendors from across the globe, creating a dynamic environment where learning, networking, and innovation converge. “If you’re going to invest in a conference experience, this is the one,” Cioffi says. “You basically have it all.”

While IT Nation Connect Global offers cutting-edge content and a robust vendor pavilion, the true magic lies in the intangible: community. Conversations happen everywhere—hallways, breakout rooms, even late-night meetups. “I have an ongoing joke with a friend of mine that we usually start our conversations at 1:30 in the morning,” Cioffi laughs. “And there’s some truth behind that.”

These seemingly casual encounters often lead to profound insights and lasting relationships. “It’s really special and powerful to be able to come here and be so comfortable with so many people and really open yourself up to new ideas,” he reflects. “You go back to your own city, your own town, a much better businessperson.”

For Cioffi, these connections have been transformative both personally and professionally. “The relationships I have built over time are invaluable,” he shares.

Why Keynotes Are the Heartbeat of IT Nation Connect Global

Beyond networking, IT Nation Connect Global delivers thought leadership through its keynote sessions. These presentations provide transparency and vision, which Cioffi values deeply. “It’s really important to hear from ConnectWise during the keynotes to understand the vision that the executive leadership team has in store for us,” he explains.

This year’s keynote struck a chord because it addressed a critical industry concern: execution. “There’s been some question about progress, innovation,” he notes. “And Manny (Rivelo) put it front and center—‘Look, in the past we’ve said some things, but now it’s really execution time.’” For Cioffi, this shift is essential for maintaining trust and momentum. “People need hope. You need something to look forward to. You need to be inspired.”

Breakout Learning Meets Hands-On Discovery

Breakout sessions are another highlight. The content spans technical tracks, business strategy, and future-focused topics, ensuring broad appeal. What sets these sessions apart is the caliber of the presenters—industry veterans and thought leaders committed to elevating the community. These experts don’t just share theory; they provide practical frameworks and real-world examples that attendees can immediately apply. “They’re looking to educate, to make the community a better place,” Cioffi says. 

The result? Attendees leave with actionable insights and a renewed sense of purpose. “There is so much value here that you’re actually going to leave disappointed that you were unable to tap it all,” he admits.

The Solution Pavilion is a must-visit destination. It’s where MSPs discover new tools and reconnect with trusted partners. Cioffi recalls a recent example: “Earlier this week (at the December event), we had one of the vendors that’s here come and present a lunch and learn to my group. Hearing their presentation really opened my eyes. I ended up texting one of my directors and said, ‘Hey, we really ought to look at this.’”

These serendipitous encounters often lead to game-changing solutions. “Walking the vendor pavilion and opening yourself up to conversations can offer immense value back to your MSP,” he emphasizes.

Transforming Leaders, One Event at a Time

When asked to describe IT Nation Connect Global to someone who has never attended, Cioffi doesn’t hesitate: “Coming to IT Nation [Connect Global] is almost like going to a concert for your favorite band. That feeling when you go home—you are energized, you’re blown away.” This sense of exhilaration is what keeps thousands coming back year after year. “We have a lot of laughs and a lot of goofing around, but we also have truly meaningful and impactful conversations. And that’s my favorite part.”

IT Nation Connect Global isn’t just a conference; it’s a catalyst for growth, innovation, and community. From inspiring keynotes and practical breakout sessions to the vibrant Solution Pavilion and the intangible power of human connection, it delivers an experience that transforms MSPs and the people behind them. As Cioffi puts it, “You go back to your own city, your own town, a much better businessperson.” And that’s the ultimate measure of success.