PSA & RMM

Solve any challenge with one platform

Operate more efficiently, reduce complexity, improve EBITDA, and much more with the purpose-built platform for MSPs.

Cybersecurity & Data Protection

Ensure security and business continuity, 24/7

Protect and defend what matters most to your clients and stakeholders with ConnectWise's best-in-class cybersecurity and BCDR solutions.

Hyperautomation

Integrate and automate to unlock cost savings

Leverage generative AI and RPA workflows to simplify and streamline the most time-consuming parts of IT.

University

University Log-In

Check out our online learning platform, designed to help IT service providers get the most out of ConnectWise products and services.

About Us

Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

News & Press

Experience the ConnectWise Way

Join hundreds of thousands of IT professionals benefiting from and contributing to a legacy of industry leadership when you become a part of the ConnectWise community.

ConnectWise

PARTNER SUCCESS STORY

360-Degree Protection: ESI and SeedPod Cyber’s Journey Made Possible with the ConnectWise Invent Certified Integrator Program and ConnectWise Asio™

Electronic Strategies (ESI) is a leading IT consulting company based in Indianapolis, Indiana specializing in managed IT services, advanced cybersecurity solutions, and comprehensive IT support.. ESI serves over 450 companies and 4,000 end users, offering services such as proactive remote monitoring, IT risk management, and 24/7 help desk support to organizations throughout the Midwest. Their expertise ensures secure, efficient, and scalable technology tailored to each client's unique needs, driving business growth and operational excellence. ESI's commitment to innovation and customer satisfaction has established them as a trusted partner in the IT industry. 

SeedPod Cyber, located in Princeton, New Jersey, offers comprehensive cyber insurance solutions tailored for small and medium-sized businesses (SMBs). By integrating underwriting criteria directly into MSP tech stacks, SeedPod Cyber provides pre-approved comprehensive coverage and significant premium savings to prospective clients. Supported by the ConnectWise Invent program and community, SeedPod Cyber’s innovative solution enhances both risk assessment and operational efficiency.  

Challenge

Electronic Strategies (ESI) needed to enhance its cybersecurity offerings to provide comprehensive protection for its clients. They faced the challenge of integrating cyber insurance into their existing tech stack to cover the last domain of cybersecurity—resilience. This required a solution that seamlessly integrated and offered 360-degree protection against threats.

Solution

Partnering with SeedPod Cyber and leveraging the ConnectWise Asio platform, ESI embedded cyber insurance into their security stack. The ConnectWise Invent Certified integration allowed ESI to generate quotes quickly and ensure clients had comprehensive and competitive coverage. SeedPod’s Certified Integration into the ConnectWise Asio platfrom provided a fully integrated solution addressing cybersecurity resilience.

Results

ESI achieved a fully integrated cybersecurity solution, enhancing customer confidence and satisfaction. The partnership with SeedPod Cyber and the use of the ConnectWise Asio platform enabled ESI to offer tailored solutions that provides peace of mind and predictable, secure technology outcomes. The rigorous certification process for SeedPod Cyber as a ConnectWise Invent Certified integration instilled additional confidence, ensuring dependable solutions for their community. 

In the rapidly advancing world of cybersecurity, Electronic Strategies (ESI) faced a critical challenge: providing comprehensive protection for their clients while seamlessly integrating cyber insurance into their tech stack. As cyberthreats become increasingly sophisticated, the need for robust cyber insurance has never been more crucial.  

Enter SeedPod Cyber, an innovative vendor with a solution that promises to cover the last domain of cybersecurity—resilience. “Cyber insurance is a vital safeguard, ensuring businesses can recover and maintain operations even in severe cyber incidents,” said SeedPod Cyber CEO and Founder Doug Kreitzberg. 

SeedPod Cyber's mission mirrors that of ESI’s professional services automation partner, ConnectWise: to help MSP partners grow and reduce risk for themselves and their clients.  

Kreitzberg emphasized the importance of integrating SeedPod Cyber's products into Managed Service Providers (MSPs) tech stack to create a comprehensive solution that encompasses resilience. "Cyber insurance offers 360-degree protection against threats, effectively completing the security package for clients," Kreitzberg explained. An Invent Certified integration with ConnectWise and SeedPod Cyber enables MSPs to provide and sell complete solutions as part of their service offerings.

A Strategic Alliance, Brokered by ConnectWise Invent™

ESI wanted to ensure that its downstream clients had the security and insurance tools to address the devasting financial impact of cyber risk.  Caleb Collis, the company's Chief Operating Officer, led the effort to identify a solutions partner that would integrate with its ConnectWise stack and be a trusted, credible, and reliable match.  

Through ConnectWise Invent, ESI and SeedPod Cyber met, sparking a partnership to transform ESI's offerings.

"When we do talk to MSPs who are on the Asio platform, there's about anywhere from an 85 to 95% conversion rate to partner with us."

Enhancing ESI Capabilities with SeedPod Cyber 

SeedPod Cyber's embedded process ensures technical controls are secure and consistently applied, making the claims evaluation and adjustment processes smooth and efficient. Notably, SeedPod Cyber’s approach fosters MSP participation in the the process, which contrasts with a broader insurance market that often displaces MSPs during claims. “We have an intensive assessment process involving about 109 CIS controls and a security engineering interview. ESI met the highest standards for partnership,” said Kreitzberg. 

ESI’s Director of Communications, Benjamin Cannon, discussed the value of delivering synergistic solutions to its customers. "As part of our strategy, I aim to co-brand materials offered by SeedPod Cyber to ensure my team is fully aware of the resources available for customer solutions," Cannon emphasized. "By involving SeedPod Cyber in community events and leveraging my networking skills, I plan to elevate our partnership to new heights."  

Leveraging the ConnectWise Asio platform, ESI embedded cyber insurance into its security stack, allowing them to create a fully integrated solution that offers 360-degree protection against threats. This collaboration between ESI, ConnectWise, and SeedPod Cyber effectively boosted customer confidence and satisfaction, and showcased the power of strategic alliances in enhancing cybersecurity resilience.  

IT Nation®: An Unrivaled Facilitator for Partner Growth

Cannon shared his perspective on working with ConnectWise and its community: “ConnectWise facilitates partnership and ownership as they bring the community together.”  

Kreitzberg added that ESI's commitment to finding the right partner and addressing risk effectively has made their collaboration successful. “The teams’ positive interactions with ESI and cultural alignment have set the stage for a promising relationship.” 

Using The ConnectWise Marketplace for Future Growth 

Kreitzberg 's experience in the ConnectWise Marketplace™ has been a game changer.  

"We decided to build an integration with ConnectWise Asio platform, which we saw as an ecosystem allowing MSPs to integrate key components. The integration simplifies the process, allowing MSPs to generate quotes quickly and efficiently.” 

Kreitzberg appreciates the ConnectWise Invent team's investment in making the ConnectWise Marketplace valuable to vendors and partners, and  is encouraged by the potential for future developments and the value it can bring to SeedPod Cyber. "We expect exponential growth in partners as more MSPs adopt the ConnectWise Asio platform and the ConnectWise Marketplace," he emphasized.  

Cannon also noted that “having SeedPod Cyber as an Invent certified integrator instills additional confidence and peace of mind, knowing they have undergone rigorous certification processes, which helps in building and implementing dependable solutions for the community.”

A Truly Open Ecosystem and Incubator for Innovation 

The ConnectWise Marketplace offers significant advantages that can transform your business. Solution providers can experience substantial growth within an open ecosystem by becoming certified integrators through ConnectWise Invent.  

ConnectWise Marketplace Certified Integrations enhance efficiency, security, and reliability, giving managed service providers (MSPs) access to trusted integrations. “Certification unlocks valuable resources, technical support, and marketing opportunities, ensuring solutions are secure and aligned with the ConnectWise Asio platform,” said Aubrie Henderson, Senior Program Manager for ConnectWise Invent. This encourages innovation and healthy competition, allowing MSPs to choose the best solutions for their needs.

"The ConnectWise Invent program and Marketplace create a collaborative environment for vendors and MSPs to achieve their most ambitious vision of success together,” Henderson added. “Certified Integrators stand out, gain increased visibility and can participate in outreach campaigns and IT Nation events, attracting new clients and expanding their networks.”   

The ConnectWise Asio Difference: 85-95% Conversion Rates  

Kreitzberg emphasized the importance of the partner-first mentality that ConnectWise promotes, which allows MSPs to mold and craft their strategy using ConnectWise Asio. “The ConnectWise Asio integration simplifies the process, allowing MSPs to generate quotes quickly and efficiently."  

Kreitzberg's expressed his expectations for SeedPod Cyber's business pipeline now that they are a certified integrator on the ConnectWise Asio platform. "When we do talk to MSPs who are on the ConnectWise Asio platform, there's about anywhere from an 85 to 95% conversion rate to partner with us." 

Key Takeaways 

Kreitzberg highlighted the relationship with ESI, noting that it allows SeedPod Cyber to offer valuable solutions to the community and expand its capabilities. "The ConnectWise Asio certified integration simplifies generating quotes and ensures clients have comprehensive and competitive coverage, aligning with ESI's security stack," Kreitzberg added.  

Cannon also noted that “having SeedPod Cyber as an Invent certified integrator instills additional confidence and peace of mind, knowing they have undergone rigorous certification processes, which helps in building and implementing dependable solutions for the community.” 

  • Comprehensive Protection: SeedPod Cyber delivers ESI customers 360-degree protection against cyberthreats, ensuring all aspects of their cybersecurity are covered.
  • Tailored Solutions: ESI packages solutions based on a thorough understanding of the customer's environment and needs, providing peace of mind and predictable outcomes.
  • Enhanced Confidence: SeedPod Cyber’s rigorous certification process instills confidence in the reliability and effectiveness of its solutions.
  • Simplified Processes: The ConnectWise Asio integration with SeedPod Cyber streamlines the process of generating quotes, making it easier for clients to obtain comprehensive and competitive coverage.
  • Community Engagement: SeedPod Cyber's involvement in community events and leverage of networking skills enhances the partnership and provides additional resources and support for clients.
  • Smooth Claims Process: SeedPod Cyber’s embedded process ensures technical controls are locked down, making claims processes smooth and inclusive for ESI and their clients.
;