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Professional services automation designed to run your as-a-service business
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Advanced quote and proposal automation to streamline your quoting
BrightGauge
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ITBoost
Centralized, intuitive IT documentation
Service Leadership
Increase shareholder value and profitability
SmileBack
Customer service feedback for MSPs
WisePay
WisePay
Payment automation to increase cashflow and streamline processes
Business Management Packages
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Explore Business Management

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Monitor, protect, and remediate Microsoft 365 exposures
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Deploy 24/7 managed detection and response with SOC services
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Identify cybersecurity risks and routinely scan for vulnerabilities
Access Management
Eliminate shared admin passwords and protect customers
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Apply zero trust secure access for users, locations, and devices
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Blog Posts by Jake Varghese

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Jake Varghese
EVP & GM, Business Management, ConnectWise
Filter By:
02/05/2024
5 min read
Leverage AI as a force multiplier in ConnectWise PSA
By: Jake Varghese
Unleash the power of AI! Discover AI capabilities in ConnectWise PSA™ that can help streamline operations and empower technicians to provide efficient, exceptional customer service when you read the blog.
Read the blog
Artificial Intelligence
12/28/2023
3 min read
Top ConnectWise Business Management features delivered in 2023
By: Jake Varghese
From cutting-edge artificial intelligence to cross-platform integrations, ConnectWise has pushed for an unprecedented wave of Business Management breakthroughs to help IT solution providers.
Read the blog
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Business Growth
12/20/2023
4 min read
How to address supply chain pain points with CPQ software
By: Jake Varghese
Discover why CPQ software is a game changer for MSPs looking to overcome supply chain challenges and automate inventory management.
Read the blog
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Quotes & Proposals
12/19/2023
3 min read
IT Nation Connect 2023 recap: ConnectWise Business Management
By: Jake Varghese
Curious about the exciting ConnectWise Business Management updates announced at IT Nation Connect™ 2023? Learn all about these new innovations and discover how they can benefit you in our recap blog.
Read the blog
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Product Tips & Updates
05/08/2023
5 min read
Q1 Innovation by ConnectWise Business Management
By: Jake Varghese
From payment automation to streamlined quoting, ConnectWise Business Management solutions were built to simplify MSP operations. Find out more about the innovations we’ve made in Q1 2023 and what you can expect in the future.
Read the blog
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Profitability
12/09/2022
3 min read
2022 ConnectWise Business Management product updates you may have missed
By: Jake Varghese
Learn more about new and upcoming ConnectWise Business Management solution innovations announced at IT Nation Connect 2022 and even more solution updates.
Read the blog
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Product Tips & Updates
11/15/2022
2 min read
Overcoming supply chain challenges
By: Jake Varghese
The post-pandemic economic turmoil has exposed many vulnerabilities in supply chains. Read to learn more about how forecasting and centralized vendor visibility are your new allies in the face of these challenges.
Read the blog
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Profitability
09/01/2022
4 min read
ConnectWise and Wise-Sync bringing ease to payments space
By: Jake Varghese
ConnectWise acquired Wise-Sync. Jake Varghese, EVP and GM of Business Management Solutions, connects with Paul MacNeill, founder of Wise-Sync, to discuss how Wise-Sync and Wise-Pay will bolster ConnectWise’s offerings.
Read the blog
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Company Updates

Browse More Blog Authors

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Amy Lucia
Amy Lucia
Chief Marketing Officer (2021-2023)
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Arlin Sorensen
Arlin Sorensen
VP of Ecosystem Evangelism, ConnectWise
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Dustin Parry, Cybersecurity Sales Engineer
ConnectWise
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Farooq Khan
CEO, Exium
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Geoffery Willison
Geoffrey Willison
Chief Operating Officer, ConnectWise
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Jeff Bishop
Jeff Bishop
EVP & GM, Product Management and Asio Platform, ConnectWise
Read More >>
Jeff Bishop
Jeff Bishop
Chief Product Officer, ConnectWise, ConnectWise, LLC.
Read More >>
Jeff Bishop
Jeff Bishop
EVP & GM, Product Management and Asio Platform, ConnectWise, ConnectWise, LLC.
Read More >>
Kevin Prince
Founder and CEO, StratoZen
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Leon Friend,Principal Sales Engineer, APAC Read More >>