Driving Growth Through Connection: How IT Nation™ Events Propel Workplace IT Forward

Workplace Management IT

South Dakota-based, Workplace IT Management, provides comprehensive IT solutions to businesses, ensuring their technology infrastructure is robust, secure, and efficient. They serve a diverse range of clients, including healthcare providers, retail businesses, chiropractic clinics, RV dealerships, professional services, non-profits, and construction companies.

Challenge

Workplace IT faced significant challenges in staying updated with the latest industry trends and best practices. The rapidly evolving IT landscape made it difficult for them to keep pace with new developments. These challenges collectively impacted their growth and operational efficiency, making it essential for them to find a way to stay competitive in the market.

Solution

To address these challenges, Workplace IT deepened its engagement with ConnectWise IT Nation and began attending IT Nation events. These events provided them with a wealth of knowledge through educational sessions covering various aspects of the MSP business landscape, including cybersecurity, AI, sales, marketing, service delivery, and operations.

Results

As a result of attending IT Nation events, Workplace IT experienced significant operational improvements. They implemented new strategies and best practices learned from the educational sessions, which enhanced their service delivery and business growth. The networking opportunities led to the formation of beneficial partnerships that boosted their business.

"Partners really scratch the surface with the products and they never really get that deep. Engaging with peers and ConnectWise colleagues at events like IT Nation provides valuable insights and networking opportunities.”

"The sense of community and support at IT Nation is incredible. It's like having an extended team of experts. For any IT professional or MSP looking to enhance their operations and stay ahead in the industry, attending IT Nation events is highly recommended.”

Workplace IT, based in Sioux Falls, South Dakota, has been a technology management resource since 1997, providing innovative Managed IT Services and business IT support solutions to local and regional businesses.

As a ConnectWise partner since 2012, Workplace IT extensively utilizes ConnectWise products and solutions. According to Brad Bell, Lead Network Services Delivery Engineer at Workplace IT, the key differentiator for accelerating Workplace IT's growth is the IT Nation and its event properties.

The IT Nation is Unrivaled

The IT Nation offers a gateway to the most engaged community in the IT industry, including peer groups, user groups and events.

The events bring together thousands of IT professionals, managed service providers (MSPs), and technology vendors, creating a vibrant community for networking and collaboration. Attendees can connect with peers, industry experts, and potential partners, fostering valuable relationships.

“By engaging with industry experts and potential partners, we gained valuable insights and established beneficial relationships,” said Bell.

Deep Engagement with Product Offerings

For technology partners, deep engagement with product offerings is crucial to realizing the full potential of their investments. This involves understanding the capabilities and benefits of the products, and actively participating in community and educational opportunities. Bell praised the educational sessions: "The educational sessions are top-notch. We've implemented many best practices learned at IT Nation."

Keynote speeches and panel discussions from industry leaders provide deep insights into the latest trends and future directions of the IT industry. These sessions help attendees stay informed and make strategic decisions for their businesses. IT Nation events also showcase the latest product innovations and solutions from leading technology vendors.

Programs like boot camps and webinars are important for partners to deepen their understanding and usage of ConnectWise products. Bell noted, "Partners really only scratch the surface with the products and they never really get that deep. Engaging with peers and ConnectWise colleagues at events like IT Nation provides valuable insights, thought leadership and networking opportunities.”

The IT Nation Powers Connections, Empowers Growth

Before attending IT Nation events, Workplace IT faced significant challenges in staying updated with the latest industry trends and best practices. They struggled with isolated knowledge, limited networking opportunities, and a lack of access to cutting-edge solutions, which hindered their growth and operational efficiency.

Attendees can explore new tools and technologies that can enhance their service offerings and operational efficiency. Being part of the IT Nation community means having access to a supportive network of peers and experts. This community provides ongoing support, advice, and resources to help businesses succeed. "The networking opportunities at IT Nation are unparalleled. We've formed partnerships that have significantly boosted our business."

Bell credits IT Nation for facilitating significant improvements in Workplace IT's operations. They gained valuable insights, established beneficial partnerships, and implemented new strategies that enhanced their service delivery and business growth.

"The sense of community and support at IT Nation is incredible. It's like having an extended team of experts," Bell said. “For any IT professional or MSP looking to enhance their operations and stay ahead in the industry, attending IT Nation events is highly recommended.”