<< Back to All Partner Success Stories

Navigating The Advanced Technology Landscape with ConnectWise

LG Networks

LG Networks is a managed service provider (MSP) based in Dallas, Texas, specializing in comprehensive business IT solutions. For over 14 years, LG Networks has been committed to delivering exceptional service, enabling clients to confidently navigate an increasingly complex technology landscape.

Challenge
Like many MSPs, LG Networks faced evolving challenges in cybersecurity and data protection. Staying ahead of cybersecurity threats, achieving compliance and managing a growing portfolio of solutions were critical hurdles. Moreover, LG Networks sought opportunities to enhance marketing and sales efforts to drive business growth.
Solution
Partnering with ConnectWise two and a half years ago, LG Networks leveraged the platform's capabilities to address these challenges. The ConnectWise Partner Program™ provided tools and resources that allowed LG Networks to optimize operations, strengthen marketing efforts, and simplify security offerings, including Managed Detection and Response (MDR) solutions.
Results
LG Networks partnered with ConnectWise to streamline cybersecurity with a consolidated platform, enhance marketing initiatives utilizing the Partner Program, Glass Hive, and Market Development Funds (MDF) for lead generation. Through strategic insights from IT Nation events, LG improved operational efficiency, resulting in measurable growth and strengthened industry positioning.

“Moving from another vendor to ConnectWise allowed us to consolidate our security platform, reducing the load on our technical staff and improving efficiency.”

Founded over 14 years ago in Dallas, Texas, LG Networks is an MSP specializing in comprehensive business IT solutions. LG Networks helps clients navigate the increasingly complex technology landscape with confidence and is commitmed to innovation and client success to drive their growth and strengthen their reputation.

Streamlined Cybersecurity Solutions

Clint Calvin, COO of LG Networks, highlighted the critical role ConnectWise played in streamlining its cybersecurity strategy:

Moving from another vendor to ConnectWise allowed us to consolidate our security platform, reducing the load on our technical staff and improving efficiency.

The Road To Results

By consolidating their security platform, LG Networks not only ensured compliance with industry standards but also significantly reduced operational complexity. The following is a summary of their key results:

  • Streamlined security offerings: ConnectWise MDR reduced the burden on technical staff while maintaining robust cybersecurity defenses.
  • Enhanced marketing initiatives: LG Networks utilized Market Development Funds (MDF) via the ConnectWise Partner Program to purchase lead lists and host events, fostering relationships with potential clients and generating new business opportunities.
  • Access to education and training: Participation in events like IT Nation Secure helped LG Networks stay ahead of industry trends, including CMMC compliance requirements and the latest automation technologies.
  • Networking and strategic insights: IT Nation events provided invaluable connections and insights, enabling LG Networks to learn from peers and adapt to an ever-changing market.

Empowering Growth Through IT Nation Events

Calvin also credits IT Nation events with helping LG Networks grow its business and remain competitive in the MSP market.

“IT Nation helps us get in the know of what’s out there … It’s an ever-growing technology landscape.”

Through sessions focused on hyperautomation, networking opportunities with peers and exclusive access to ConnectWise executives, LG Networks gained practical insights and strategic advantages. Calvin described these events as “eye-opening,” particularly for understanding new compliance frameworks like including CMMC.

Leveraging the Hosted Guest Program

As part of ConnectWise’s Hosted Guest Program, LG Networks enjoyed exclusive access to Solution Pavilion exhibits, product demos and panel discussions with ConnectWise executives. This provided a more personal and focused experience for the LG Networks team.

Calvin appreciated the opportunity to network in a relaxed environment, noting that programs like these helped foster deeper relationships with ConnectWise representatives.

“The Hosted Guest Program allowed us to connect with our account executive and partner reps, strengthening our relationship and exploring new opportunities.”

Achieving Operational Excellence and Driving Growth

For LG Networks, the ConnectWise partnership has been a game-changer, enabling the company to consolidate vendors, optimize cybersecurity solutions and embrace automation. Coupled with the insights gained from IT Nation events, LG Networks has positioned itself as a forward-thinking MSP ready to tackle the challenges of a rapidly evolving industry.

“The benefits are ever-growing. ConnectWise has definitely helped with our company growth.”

By embracing the tools, training and networking opportunities provided by ConnectWise, LG Networks continues to thrive, demonstrating the power of strategic partnerships in driving business success.