<< Back to All Partner Success Stories

Building Connections: How the Hosted Guest Program Enhanced Professional Growth

Modern IT

Modern IT is a new kind of Managed Service Provider (MSP) that sets people and businesses into motion by boosting productivity and collaboration. Modern IT offers transformative IT services including people and infrastructure modernization strategies, AI-driven process enhancements, and expertise in optimizing the Microsoft ecosystem as a Microsoft Modern Work Partner. The goal is to create a seamless and efficient IT environment that empowers employees and drives business success.

Challenge
Modern IT’s ideology is simple: IT isn’t about leading with technology and tools. IT is about putting heartbeats above hardware. With the focus on people – both internal and customer employees, Modern IT is always striving to help these people increase their productivity, maximize their business impact and ultimately grow and develop with training and career paths, This is at all levels in the organization and, as Modern IT aimed to enhance professional growth and networking opportunities for its CEO, Tony Chiapetta, it realized that the Hosted Guest Program was the perfect fit. It is the perfect fit because the goals are to help participating executives gain exclusive insights, build valuable connections, and foster collaboration with industry leaders.
Solution
The Hosted Guest Program provided a meticulously organized and first-class experience, including VIP treatment with dedicated relaxation and refreshment areas, direct access to C-level executives for deeper discussions, and exclusive sessions like the TSP Market Update and executive panels. Additionally, the program offered executive networking opportunities with peers from diverse organizations and enhanced relationships with ConnectWise leaders and colleagues.
Results
The program significantly impacted Chiapetta’s professional journey by offering valuable learning opportunities and insights from top-level executives. It facilitated stronger connections and long-term professional relationships, enhanced collaboration and understanding with ConnectWise colleagues, and provided a transformative experience that Chiapetta described as a privilege and a career-altering opportunity.

“Making the time to experience [the Hosted Guest Program] and getting direct access to build a stronger partnership with ConnectWise can alter the trajectory of your career.”

“If presented again, I would jump at the chance. It would be foolish not to”

The Hosted Guest Experience: Insights and Impact

Modern IT is a new kind of Managed Service provider that is based in California and is on the cutting edge of offering Transformative IT solutions. Led by CEO and founder, Tony Chiapetta, the organization is taking flight and leveraging the ConnectWise platform as a launchpad.

Based in La Verne, California, Chiapetta’s has succeeded with a relentless innovation and excellence, and his recent participation in the Hosted Guest Program left an indelible mark on him.

The Hosted Guest Program: A First-Class Experience

The program was designed to offer a first-class experience, providing attendees with exclusive access to top-level executives and valuable learning opportunities. “Building deep connections based on mutual respect and collaboration was a key highlight.”

Chiapetta describes the Hosted Guest Program as a meticulously organized and flawlessly executed experience. He concludes, "it was just a wonderful experience to partake in."

Personal Enjoyment in the Hosted Guest Role

Chiapetta found immense value in the personal enjoyment aspects of being a hosted guest. The program offered VIP treatment with dedicated areas for relaxation and refreshment, providing a comfortable and exclusive environment.

“This was first-class experience that offered me an experience that blended personal enjoyment with professional growth,” said Chiapetta.

Additionally, it granted him direct access to C-level executives for intimate discussions, allowing for meaningful exchanges. The program also provided opportunities to understand executive perspectives on product management and team challenges, enriching his overall experience.

Impact of Exclusive Sessions

The exclusive sessions, such as the TSP Market Update and executive panels, played a significant role in enhancing Chiapetta’s experience. These sessions allowed him to engage directly with product creators and visionary leaders. Chiapetta shared, "I was taking notes and streaming live to my team so they could all see and benefit from what I was learning."

Networking Benefits at Hosted Guest Events

Networking was a key highlight of the program. Chiapetta emphasized the value of connecting with peers from diverse organizations. The program provided opportunities to learn from both larger and smaller organizations, allowing me to gain diverse perspectives. “Opportunities to understand executive perspectives on product management and team challenges were invaluable.”

Building deep connections based on mutual respect and collaboration was a significant benefit, as these relationships often extended beyond the event, fostering long-term professional growth.

Enhancing Relationships with ConnectWise Colleagues

The Hosted Guest Program significantly impacted Chiapetta’s relationships with ConnectWise colleagues. Meeting them in person allowed for a better understanding of their personalities and motivations, which is often difficult to achieve through virtual interactions alone. This face-to-face interaction helped build a human connection that went beyond the digital realm, facilitating more effective collaboration and achieving shared goals.

“Making the time to experience [the Hosted Guest Program] and getting direct access to build a stronger business partnership with ConnectWise can alter the trajectory of your career.”

Overall Impact of the Hosted Guest Experience

Chiapetta reflects on the Hosted Guest Experience as a transformative privilege, one that fostered new relationships, provided exclusive insights, and reinforced the importance of networking. For him, the Hosted Guest Program successfully blended a personal experience with professional growth. “If presented again, I would jump at the chance. It would be foolish not to,” Chiapetta adds.