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MDRAddress the growing frequency, type, and severity of cyber threats against SMB endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage SaaS security risks for the entire Microsoft 365 environment.
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SASEZero trust secure access for users, locations, and devices
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Enterprise-grade SOCProvide 24/7 threat monitoring and response backed by proprietary threat research and intelligence and certified cyber experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Profitability Blog Posts
12/05/2023
5 min read
Streamlining service delivery operations: Achieving growth and efficiency for modern MSPs
By: Wesley Skiffington
As the MSP industry rapidly advances, streamlining service delivery has become essential for sustainable scalability. Gain helpful insights for improving business operations and continued MSP growth.
Profitability
11/28/2023
3 min read
Why MSPs should live and breathe service department gross profit
By: Jim Peterson
Few KPIs are more important than service department gross profit (SDGP). Discover why this metric is essential for MSP success and the positive impact it can have on your business.
Profitability
11/14/2023
4 min read
Year-end focus of best-in-class MSPs: A blueprint for success
By: Peter Kujawa
Best-in-class MSPs know that planning and preparation are the keys to growth. Discover the five steps leading managed service providers take to position themselves for success in the upcoming year.
Profitability
11/03/2023
5 min read
20 KPIs MSPs should be tracking
By: April Taylor
Key Performance Indicators (KPIs) are the important numbers that keep all businesses alive. By knowing what to track, and how to track it accurately, you can begin to run your business on concrete data and trends. Here are some of the essentials
Profitability
10/03/2023
3 min read
Achieving operational efficiency through digital transformation
By: Qas Bhatti, Sales Director, EMEA
Explore the concepts of digital transformation and operational efficiency and learn why both are critical to building a successful MSP.
Profitability
09/26/2023
3 min read
Streamlining billable hours tracking for MSPs: best practices and tools for tracking
By: Parker Trojanowski
Effectively tracking your billable vs. non-billable hours is critical to understanding your utilization rate and scaling your business profitably.
Profitability
09/19/2023
6 min read
Efficiency Matters: Turn Your Service Desk into a Business Asset
By: Peter Kujawa
The service desk can be the most resource-intensive part of an MSP business—which can impact profitability. By increasing operational effectiveness of the service desk, MSPs can improve profits while still delivering top-notch customer care.
Profitability
08/15/2023
7 min read
Efficiency Matters: Customer Onboarding Done Right
By: Peter Kujawa
Onboarding is the first opportunity to impress customers with your team’s professionalism. Make the most of onboarding time with ideas for improving the processes and setting your team up for success.
Profitability
