Managed Services Blog Posts

Are you strategizing on how your MSP business can have its most successful year yet in 2022? Read these can’t-miss tips taken from our new industry report.

Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, Managed Service Providers may provide round-the-clock monitoring, issue resolution and reporting, and more.

Read this article to learn how to spot the key difference between a managed service provider (MSP) and a managed security service provider (MSSP).

What are the limitations of generalist SaaS software? We dive into the benefits of using MSP-specific solutions.

The expectations of MSP’s tool stack are shifting. It’s critical that you have the right technology that truly works for your business goals.

MSPs who want to grow and evolve are finding great opportunity by verticalizing their cybersecurity offerings to better serve their clients and create long-term goals.

MSPs are turning to the idea of unified IT management, which brings together all the pieces of your MSP software stack into a single platform. Also known as unified monitoring and management, this approach links up monitoring, management backup, access, and more.

MSPs need great tools and platforms to successfully run efficient businesses and to keep clients happy. The best MSP software helps MSPs succeed with five key elements.