How MSPs Can Improve Their SLAs

The basis of any partnership between an MSP and their client is a thoughtfully and carefully crafted Service Level Agreement (SLA). The SLA, which is basically a contract, provides clients with a thorough understanding of the scope of your services, ...

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What Does It Mean to be HIPAA Compliant?

When it comes to providing IT services, there are different considerations you will have to take into account, depending on the industry you serve. Some industries—like financial and healthcare—have compliance regulations that must be adhered to, ...

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