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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SASEZero trust secure access for users, locations, and devices
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Managed Services Blog Posts
03/28/2023
5 min read
Building an MSP onboarding checklist for clients
By: April Taylor
An onboarding checklist can help MSPs ensure a seamless transition for customers. Learn what should be included in an onboarding checklist.
Managed Services
02/09/2023
4 min read
How To Write an IT Services Agreement
By: Brad Schow
IT services agreements benefit MSPs and their customers because they help save both parties time and eliminate potential areas of conflict that may arise from unclear expectations and project responsibilities.
Managed Services
02/07/2023
5 min read
How to start an MSP successfully
By: Brad Schow
Starting and managing a successful managed service provider business is no small feat. With the right strategies, partners, and tools in place, you can maximize your profits while delivering quality services to your customers.
Managed Services
09/30/2022
8 min read
What are managed IT services?
Take an in-depth look at managed IT services. Gain a further understanding of what they are, how they began, and what you can do to provide your clients the best service imaginable.
Managed Services
05/24/2022
7 min read
Why choose ConnectWise PSA for your PSA software?
By: April Taylor
Providing managed services is becoming more complex than ever, and hiring IT talent in the current market is a huge challenge at best. There is a solution that addresses both these issues and more—ConnectWise PSA®, a premier professional services automation platform.
Managed Services
01/10/2022
3 min read
3 tips to plan and prepare your MSP business for 2022
By: Deepinder Sahni
Are you strategizing on how your MSP business can have its most successful year yet in 2022? Read these can’t-miss tips taken from our new industry report.
Managed Services
11/01/2021
4 min read
What’s the difference between an MSP and an MSSP?
By: Wayne Selk, CDPSE
Read this article to learn how to spot the key difference between a managed service provider (MSP) and a managed security service provider (MSSP).
Managed Services
04/22/2021
2 min read
What's the difference between MSP software and generalist SaaS point solutions?
By: Brian Troy
What are the limitations of generalist SaaS software? We dive into the benefits of using MSP-specific solutions.
Managed Services