4 best practices for scaling your BCDR business

| By:
Jay Ryerse

Business continuity and disaster recovery (BCDR) is more important than ever for SMBs. With natural disasters, human error, cyberattacks, and limited cloud provider guarantees, client data has never been more precious. Yet, 43% of small and medium-sized businesses (SMBs) still do not have a recovery plan.

Today’s BCDR solutions provide secure, fast, monitored, continuous backup and rapid data restoration through a cloud-based architecture. These four BCDR best practices will help scale your managed service provider (MSP) business. 

1. Ensure your clients can always recover

As an MSP, your clients are always your top priority. This includes their security and recovery plan too. By offering BCDR services, you can ensure their business is prepared to recover from an unforeseen disaster with quality server backups.

Popular companies like Microsoft claim to offer backup and recovery services but fall short in the fine print. When you look closely, Microsoft 365 doesn’t guarantee any data loss. However, trusted software companies, like ConnectWise, offer backup solutions guaranteed to protect your clients against data loss.

A recovery plan protects your clients from business failure while also promoting business continuity. With 40% of SMBs never reopening after a disaster, it’s important to conduct a business impact analysis (BIA) and create a business continuity plan (BCP) for every client to ensure your clients can always recover.

2. Partner with ConnectWise for BCDR services

It can be taxing to offer various services through multiple vendors. With ConnectWise as your partner, you can consolidate your solution stack by providing security and BCDR from the same vendor. This ensures your client’s business continuity with a team dedicated to your success.

ConnectWise offers the BCDR software and services you need, including:

  • BCDR from Acronis and Veeam: ConnectWise allows MSPs to centrally manage backups from multiple vendors across clients.
  • SaaS backup: Protect your SaaS applications and services, including Microsoft 365, Teams, Azure AD, Google Workspace, Salesforce, Dynamics 365, and Zendesk.
  • NOC services: Access to highly trained and experienced technicians 24/7/365 to monitor and diagnose BCDR alerts, ensuring that backups are working properly.

3. Scale with NOC services

Managing all the tasks as an MSP can be overwhelming, but strategic outsourcing to a network operations center (NOC) helps offset some of the challenges.

With a NOC, your business reaps many benefits, such as 24/7/365 NOC services, the ability to focus on client endpoints, less internal staffing and skill gaps, increased business profits, and so much more. Outsourcing a NOC is a simple way to manage costs and scale your MSP business.

4. Trusted partner that helps you grow

Reduce your customer acquisition cost (CAC) and increase customer lifetime value (LTV) with a trusted partner in the industry. As a ConnectWise partner, you have unlimited potential to kickstart your BCDR marketing efforts.

The ConnectWise Partner Program provides top-rated benefits of vendor partner programs, including:

  • Co-op benefit: Marketing funds earned quarterly from license sales
  • Pre-built campaigns and assets: Branded partner campaigns for land and expand
  • MSP hosted events: Thought leadership with SME guest speakers
  • Single POC and support: PDM with a focused set of accounts and marketing concierge “sell-with” services

If you are looking for new ways to scale your BCDR business, we’re here to help! 

The ConnectWise Partner Program helps you grow your business and keep your clients secure. Join us today for immediate access to BCDR educational resources, in-depth training videos, marketing assets, go-to-market campaigns, and community-based events that will deepen your knowledge and expertise.