Articles by Steve Farnan

Mastering the Sales Approach

Wondering if there’s a better way for your sales team to approach conversations with new or existing customers? It turns out, there’s a right way to do it and it’s all about making a connection. Ditch those “tried and true” sales pitches you might be...

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Silence is Deadly

Maybe you’ve heard the saying “Silence is Golden” once or twice? Well, when it comes to your business, it’s definitely not. In fact, it could be a sign of trouble. Communicating effectively with customers is a big part of a long-term growth strategy,...

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An Introduction to ConnectWise User Groups

ConnectWise User Groups provide the opportunity to meet and mingle with other technology solution providers in your region, while offering unparalleled access to our product experts. This is the perfect platform to share and learn from mutual experie...

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The ConnectWise Foundation: 2016 Highlights

In the last 365 days, more than 400 colleagues dedicated 600 hours to charity services and raised $22,500 to help local nonprofits. Needless to say, 2016 was the busiest year yet for the ConnectWise Foundation volunteers around the country! Seattle c...

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The IT Nation: It’s More Than a Conference

You know the feeling of arriving at a home game in full team regalia, logging in to join your gaming guild for a new quest, or walking through the door of your mom and dad’s house? It’s that sweet mixture of excitement, familiarity, and comfort. It’...

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8 Things to Bring with You to Dreamforce

Are you heading to Dreamforce® for the first time, or maybe just need a refresher on what to pack for this epic conference? As veteran attendees, we have compiled a list of suitcase must-haves to make your trip a dream. 1. Business Cards With over 15...

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Award-Winning Dedication to Partner Success

We are thrilled to announce that ConnectWise was voted the overall winner in the Managed Services category in The Channel Company’s CRN® 2016 Annual Report Card (ARC) awards program for the second year in a row! We could not have achieved this huge w...

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