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MDRAddress the growing frequency, type, and severity of cyber threats against SMB endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage SaaS security risks for the entire Microsoft 365 environment.
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SASEZero trust secure access for users, locations, and devices
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Enterprise-grade SOCProvide 24/7 threat monitoring and response backed by proprietary threat research and intelligence and certified cyber experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Blog Posts by Steve Farnan

Steve Farnan
Senior VP, North American Sales, ConnectWise
Steve Farnan is senior vice president of sales for ConnectWise where he is responsible for driving and accelerating sales from strategy to execution.
Steve joined ConnectWise more than eight years ago as a regional sales manager and has since served in a variety of positions, including vice president of sales, vice president of partner experience, and director of account management. During his tenure with ConnectWise, he has been named a President’s Club member and Sales Manager of the Year multiple times.
Prior to joining ConnectWise, Steve held sales positions at Rent One Online, ACI Worldwide, Online Transaction Technologies, and Arkema. He also was an engineer for Vishay.
Steve, who lives in Tampa, earned his bachelor’s degree in chemical engineering from Villanova University. When not on the road, Steve enjoys playing golf, watching sports, and spending time with his family and his two slobbering Boxers.
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02/13/2023
2 min read
3 CRM Considerations for the Busy MSP
By: Steve Farnan
Sure, a good CRM helps when it comes to managing your leads, but it lags in areas such as sales and marketing. It’s time you thought beyond your good old CRM. Here’s why…

Managed Services
12/30/2019
3 min read
A referral program: how it works and why you need one
By: Steve Farnan
Creating a referral program is cheap, sustainable, and requires relatively low effort compared to complex, multi-channel marketing campaigns. Here’s why these programs are so useful—and how to build one effectively.

Sales & Marketing
11/04/2016
2 min read
4 Steps to More Effectively Price Your IT Services
By: Steve Farnan
In order to make sure your business is not only successful, but profitable, it’s important to know how to price your IT services. But how?

Managed Services
08/26/2016
2 min read
Award-winning dedication to partner success
By: Steve Farnan
We are thrilled to announce that ConnectWise was voted the overall winner in the Managed Services category in The Channel Company’s CRN® 2016 Annual Report Card (ARC) awards program for the second year in a row!

Talent Retention, Acquisition & Culture
08/24/2016
2 min read
4 Tips to Sell Value-Added Services
By: Steve Farnan
What will make clients choose you over other companies are the bundles you offer, your unique experience and knowledge, and the value you can bring to their business.

Managed Services
08/15/2016
2 min read
How to Manage Cash Flow for New Services
By: Steve Farnan
Before you dive into marketing your expanded services, take a step back and analyze your pricing. Are you set up to bill and invoice as efficiently as you can be? Is your pricing accurate, or are you somewhere between undercharging and overcharging?

Business Growth
07/07/2016
2 min read
We're working hard to make a difference
By: Steve Farnan
We’re bringing home the gold, and we have you to thank for it. Our partners know that our first priority is their success, and making sure we support it every single day means putting our best efforts at the forefront.

Talent Retention, Acquisition & Culture
04/27/2016
2 min read
How to build a winning sales culture: Part 3
By: Steve Farnan
Culture is a direct reflection of a company’s leaders. Management can create an atmosphere of resentment or camaraderie—the choice is yours.

Talent Retention, Acquisition & Culture