Blog Posts by Steve Farnan

Steve Farnan
Steve Farnan
Senior VP, North American Sales, ConnectWise

Steve Farnan is senior vice president of sales for ConnectWise where he is responsible for driving and accelerating sales from strategy to execution.

Steve joined ConnectWise more than eight years ago as a regional sales manager and has since served in a variety of positions, including vice president of sales, vice president of partner experience, and director of account management. During his tenure with ConnectWise, he has been named a President’s Club member and Sales Manager of the Year multiple times.

Prior to joining ConnectWise, Steve held sales positions at Rent One Online, ACI Worldwide, Online Transaction Technologies, and Arkema. He also was an engineer for Vishay.

Steve, who lives in Tampa, earned his bachelor’s degree in chemical engineering from Villanova University. When not on the road, Steve enjoys playing golf, watching sports, and spending time with his family and his two slobbering Boxers.

Filter By:
03/16/2020
4 min read
You’ve probably heard the phrase “Silence is golden” once or twice. Well, when it comes to your business, it’s definitely not true. In fact, it could be a sign of trouble. Effective client communication is a big part of a long-term growth strategy. If your clients are suffering in silence, you’re probably going to lose them without the chance to patch the relationship.
managed services blue icon
Managed Services
12/30/2019
3 min read
Creating a referral program is cheap, sustainable, and requires relatively low effort compared to complex, multi-channel marketing campaigns. Here’s why these programs are so useful—and how to build one effectively.
Customer service blue icon
Sales & Marketing
09/19/2019
5 min read
You spend time and energy working on a lead. You nurture their interests, prepare them to make a decision in your favor, only to have the lead go ice cold. There are a few surefire ways to avoid wasting time and effort on a lead that’s not ready to buy.
Customer service blue icon
Sales & Marketing
04/18/2018
1 min read
See how our Director of Business Development, John Fry, approaches the sales conversation with a look at his work at the Total Tech Summit!
opportunities blue icon
Business Growth
01/20/2017
2 min read
There are currently 30 regional user group meetings held throughout the year, with each quarter offering a different theme. In 2017, we have the following themes lined up...
opportunities blue icon
Business Growth
01/09/2017
2 min read
So one bad apple made it through your employee filtering process. So what? That one colleague that always seems to be at the center of the conflict, and who all too frequently crosses the line into insubordinate behavior is doing more than being a pain in your side.
resources blue icon
Talent Retention, Acquisition & Culture
01/06/2017
2 min read
In the last 365 days, more than 400 colleagues dedicated 600 hours to charity services and raised $22,500 to help local nonprofits. Needless to say, 2016 was the busiest year yet for the ConnectWise Foundation volunteers around the country!
resources blue icon
Talent Retention, Acquisition & Culture
11/04/2016
2 min read
In order to make sure your business is not only successful, but profitable, it’s important to know how to price your IT services. But how?
managed services blue icon
Managed Services

Browse More Blog Authors

Arlin Sorensen
Arlin Sorensen
VP of Brand and Ecosystem Evangelism, ConnectWise
Read More >>
Arnie Bellini
Arnie Bellini
Founder & Senior Advisor, ConnectWise
Read More >>
Craig Fulton
Craig Fulton
Chief Customer Officer, ConnectWise
Read More >>
Geoffery Willison
Geoffrey Willison
Chief Operating Officer, ConnectWise
Read More >>
Gregg Lalle
Gregg Lalle
Senior VP, International Sales & Strategy, ConnectWise
Read More >>
Jacob Coffman
Jacob Coffman
Senior Product Manager, ConnectWise
Read More >>
Jake Morgan
Jake Morgan
Chief Technology Officer, ConnectWise
Read More >>
Jason Magee
Jason Magee
Chief Executive Officer, ConnectWise
Read More >>
Jeff Bishop
Jeff Bishop
Chief Product Officer, ConnectWise
Read More >>
Jeff Bishop
Jeff Bishop
Chief Product Officer, ConnectWise, ConnectWise, LLC.
Read More >>