Blog Posts by Chris Timms

Chris Timms
EVP, Growth, ConnectWise
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05/12/2022
1 min read
Service Leadership Journey: Announcing Leadership Changes
We want to congratulate Paul Dippell and Brian O'Connell on their upcoming retirements. Continuing in their stead, Peter Kujawa will lead the Service Leadership business moving forward, with Rob Bufano supporting the company’s growth initiatives.
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Company Updates
12/01/2021
ConnectWise Acquires SmileBack, Empowering our Partners with CSAT, NPS and Reporting Tools
With SmileBack joining the ConnectWise family, we become the only solution in the industry capable of delivering valuable customer insights and actionable intelligence in real time.
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Business Growth
02/01/2021
2 min read
ConnectWise Acquires Service Leadership
To fulfill our promise of powering partners along their journey to success, we’ve acquired Service Leadership Inc., creators of the Service Leadership Index® - the largest scale, longest running and most accurate benchmark of Solution Provider financial performance, operational maturity and value creation, worldwide.
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Business Growth

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