From break-fix to managed services see how one partner made the switch
CEO Reese Ormand took over the company from his father, who started out fixing computers from home. Ormand played his part by passing out door-hanger ads and watching his father’s business grow. In high school, he started working as a tech in his dad’s new store, where he developed a real love for the business. By the time he reached college, he was running his own calls and picking up clients. Now he’s focused on developing a competitive strategy and vision for Techvera, and nurturing the company’s culture and core values to foster client relationships and overall business success.
“I was able to replicate the same amount of revenue with 5 managed services clients as 50 break-fix clients, bringing in 4-5 times the margin at the end of the day.”
Reese Ormand, CEO, Techvera
In November of 2014, Reese Ormand had what he describes as a “life-changing experience” when he attended his first IT Nation. It may be the premier industry event for technology solutions providers, but for Ormand and the Techvera team, it was so much more.
As a hosted guest at the event, Ormand got the chance to meet with experts from ConnectWise and with other technology professionals at every step along the journey from break-fix to MSP. He returned revitalized, full of new information and ready to take on the challenge of successfully navigating the transition to MSP. “It gave me an awareness that we were so behind the times, and we had to get going,” Ormand shared.