Partner Success Stories

Worldband transformed its service delivery by combining ScreenConnect® and ConnectWise RMM™ to create a secure, automated support environment that scales with growth.  

By streamlining onboarding, automating endpoint management, and enabling proactive support, Worldband doubled its customer base. They grew from 1,500 to nearly 2,800 endpoints, reduced onboarding time by 80%, and cut time to resolution in half, all without sacrificing service quality

Black Swan Cyber Security Solutions helps UK schools strengthen cyber resilience with a recovery-first approach powered by ConnectWise. By combining Axcient x360Recover™ from ConnectWise and ConnectWise Cloud Backup™, schools can protect critical data, improve alignment with Department for Education and risk protection arrangement requirements, and gain confidence that systems and services can be quickly restored after a cyber incident, without adding complexity for IT teams.

How STF Consulting built a 20-year growth engine with ConnectWise PSA™ and a service-first model

Discover how CyNet leverages the high‑caliber MSP community at IT Nation Connect to boost brand visibility, build strategic relationships, and generate consistent, high‑quality pipeline results. Learn why the event remains a long-term, high‑impact investment for the cybersecurity leader.

Learn how All Covered unified IT operations from 40+ acquisitions on ConnectWise in just 18 months—creating a single source of truth for utilization, profitability, SLAs, and scalable growth.

See how Breach Secure Now generates consistent ROI, high‑intent MSP engagement, and long‑term pipeline growth through IT Nation Connect™ Global.

Learn how QuestingHound standardized service delivery, eliminated 25+ hours of manual backup checks, and improved consistency using ConnectWise NOC Services for x360Recover.

Intech Hawaii Case Study: AI Ticket Triage with zofiQ & ConnectWise.

Peak Global Solutions modernized its service desk using zofiQ AI from ConnectWise—cutting escalations, boosting first‑touch resolutions, and accelerating onboarding with automated triage and smarter workflows.

Learn how Fusion Computing reduced ticket escalations by 86% using ConnectWise and zofiQ AI—boosting first‑touch resolution, onboarding speed, and MSP efficiency.

Discover how Sourcepass used ConnectWise automation and the Partner Program to cut ticket response times to 90 seconds, boost CSAT, and scale efficiently.

Learn how Fusion Computing boosted service desk capacity by 20%+, saved 3–4 hours per analyst weekly, and resolved tickets faster using zofiQ on ConnectWise.