Bitdefender GravityZone EDR + ConnectWise MDR = advanced endpoint protection


Most organizations require the installation of antivirus products across all their employee devices as an integral part of the company’s endpoint protection plan. However, with the advent of many different kinds of malware—such as malicious links and email and text-based phishing attacks—it is clear that antivirus software is no longer sufficient. Managed service providers (MSPs) and their small and midsized business (SMB) customers need a comprehensive endpoint protection strategy—one that employs a robust combination of methodologies to protect, detect, and respond to cyberthreats.

In this blog, we will review the Bitdefender GravityZone cloud security solution, one of the top options in the endpoint detection and response (EDR) industry and a strategic partner for ConnectWise. We’ll analyze the baseline offering of Bitdefender GravityZone EDR for MSPs and take a deeper look at the primary add-on feature offerings and integration capabilities offered as part of an overall strategy for advanced endpoint protection.

Bitdefender GravityZone EDR

Bitdefender GravityZone is a cloud-based EDR solution that helps MSPs protect their customer’s physical devices against various cyberthreats, including data breaches, ransomware, phishing, and more.

Some key features of Bitdefender GravityZone EDR include patch management, mobile support, antivirus protection, and native device encryption. It also ensures regulatory compliance by securing mobile devices across multiple locations and reducing the need for cybersecurity team intervention in resolving threats.

Driven by a prevention-based methodology, GravityZone automatically performs daily malware scans in the background without end users needing to be involved and only notifies compromised users if malware is present on their endpoints. GravityZone is also rigorous in its protection, as it works against most adware, malware, web attacks, and ransomware.

Advanced attack prevention for MSPs

GravityZone cloud security for MSPs features a multilayered security approach, leveraging an extensive set of threat prevention and detection technologies, as well as machine learning and behavioral analysis, to provide advanced attack protection.

Endpoint security is the core offering of GravityZone, which gives robust protection against ransomware attacks, phishing, and web threats. Designed to minimize risks for remote workers, endpoint security leverages artificial intelligence (AI), advanced risk analytics, content and device control, and network and exploit defense to strengthen cybersecurity across all servers, workstations, and more.

MSPs can also get extended detection and response (XDR) support via GravityZone. This cloud-based solution provides detection and response capabilities across their customers’ users and systems, including endpoints, networks, and the cloud.

Bitdefender and ConnectWise partnership

With cyberattacks growing rapidly and advanced persistent threats (APT) becoming pervasive, it’s increasingly important that MSPs understand comprehensive endpoint protection cannot just be technology-based. Truly comprehensive cybersecurity requires the combined power of automated detection and mitigation, with actual security personnel utilizing these technologies to tackle all types of existing threats, as well as learning about and staying ahead of any that are emerging.

Managed detection and response (MDR) programs, such as ConnectWise MDR™, help MSPs do just that by offering them the highest level of protection via pairing an EDR solution, such as Bitdefender, with a security operations center (SOC) and leveraging the SOC’s in-house cybersecurity team. Through the Bitdefender GravityZone and ConnectWise partnership, MSPs can evaluate and mitigate the impact of an attack quickly and effectively.

The Bitdefender GravityZone cloud security EDR for MSPs is available via a simple monthly licensing model through ConnectWise and can be complete endpoint protection as part of a unified MSP security suite. Its key features include:

  • Seamless integration through the ConnectWise Automate plug-in for Bitdefender
  • ConnectWise SOC Services™ for Bitdefender that provides 24/7/365 monitoring and response, backed by an expert staff with extensive threat detection and incident response experience

It’s a true 24/7 detection and response service, with expert, human-led, targeted, and risk-based threat hunting to augment an MSPs baseline cybersecurity capabilities by delivering threat hunting, detection, and response for current and emerging threats.

Only by integrating solutions such as Bitdefender GravityZone EDR with ConnectWise MDR can an MSP achieve advanced endpoint protection. The MDR offering is supplemented by a leading EDR, bringing the advanced threat detection and remediation capabilities previously only available to large enterprises to MSPs.