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MDRAddress the growing frequency, type, and severity of cyber threats against SMB endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage SaaS security risks for the entire Microsoft 365 environment.
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SASEZero trust secure access for users, locations, and devices
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Enterprise-grade SOCProvide 24/7 threat monitoring and response backed by proprietary threat research and intelligence and certified cyber experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Accountability in Your Service Team
May 27, 2020
More Accountability for Your Remote Workforce
Creating a culture of accountability is a challenge all businesses face, but that challenge is amplified when you have a remote workforce. Less face-to-face time means fewer opportunities to check in on projects, see what technicians are working on, and stay on top of billable hours.
With ConnectWise PSA™ (formerly Manage) and BrightGauge®, a ConnectWise solution, you can easily and efficiently encourage accountability within your service desk. See how these products work together to give you automated and real-time visibility into the actions of your technicians. Plus, a proprietary goal-setting system motivates team members to hold themselves accountable and remain productive.