The 4th Industrial Revolution
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Explore our latest product announcements and innovations
Turn your customers into your biggest fans! Robotic process automation (RPA) automates time-consuming, repetitive tasks so your team can do more without adding headcount. Let bots take care of button clicks, text box fills, and file path updates.
Stop switching between products to complete routine tasks and start boosting cost-reducing efficiencies. Our workflow engine helps automate business processes between products such as ticket handling, procurement ordering, and billing functions.
It’s here—automation that saves time across all products built on or integrated with Asio! ConnectWise Sidekick allows your techs to quickly categorize, respond to, and resolve tickets, write powerful scripts, and see important information instantly. Stay tuned for even more benefits!
Several updates add more power and peace of mind to RMM activities:
- AI-generated scripting: Create, review, and run scripts in minutes! Also available in Automate. 10 minute take >>
- Network Monitoring and Management: Proactively discover, monitor, and analyze client networks within RMM. Webinar >>
- Cloud monitoring: Get essential visibility in clients’ Azure cloud health and availability.
- RMM dashboard: Act fast on critical items with real-time visibility across all endpoints. Trial >>
- Backup Monitoring: Experience at-a-glance visibility of client backup environments for servers, desktops & virtual machines. Using this dashboard, you can spot anomalies and trends over time across the backup results and monitor unprotected assets by company and by backup vendor. Current integrated vendors include Axcient, Acronis, and Veeam. Trial >>
ConnectWise Access Management™
Dive into seamless security with ConnectWise Access Management. Swap shared passwords for smarter access, empowering swift elevations and decisive control, and top-tier compliance. Boost partner experience, safeguard their environment, and leave outdated credentials behind. It's where precision, protection, and profitability converge.
ScreenConnect and SmileBack
Catalyze your customer insights with the SmileBack integration, now part of ConnectWise ScreenConnect's suite of solutions! Seamlessly gather feedback, strenghten loyalty, and sharpen your approach. Start with a 14-day free trial, then snag 50% off with our special codes*. Dive deeper into client understanding today!
*Terms and conditions apply.
We’re reimagining what PSA can be for TSPs!
- ConnectWise Sidekick for PSA: AI and machine learning automates ticket management so techs can focus on the right issues at the right time. Learn more >>
- Reimagined Project Management: Modern UI/UX for creating and managing projects that saves partners clicks. Features include a reimagined workplan, modern Gantt view, a brand new Kanban board, and enhanced visibility. Learn more >>
- Reimagined Procurement: A new product catalog that connects to both PSA and CPQ. New product filtering makes it easy to find what you need, and a new modern view allows for a modern search experience – both card and list views are available. Vendors can integrate to this catalog for pricing and available inventory. Learn more >>
- ConnectWise View for PSA: Streamlined TSP service delivery: swifter issue resolution and advanced camera sharing. Every detail captured seamlessly within ConnectWise PSA. Learn more >>
Quotes and proposals are faster, clearer, and easier.
- Quote editor: Easily drag and drop to create quotes and save time building and editing quotes.
- Guided selling: Save time and add clarity with a standardized quoting process that improves accuracy and reduces requoting.
More automations and integrations connect your businesses like never before.
- BrightGauge: Quick sync for up-to-date data in PSA and RMM. Request a demo >>
- ITBoost: One-stop solution for password storage, two-factor authentication, and more. Schedule a demo >>
- SmileBack: Auto-triggered customer satisfaction sruveys for PSA projects. Book a demo>>
- Wise-Sync and WisePay: Automatic payments, payment sync, and more have been added to WisePay for PSA to further streamline cashflow and customer satisfaction.
Schedule a demo >>
- Service Leadership, Inc.: Online benchmarking and reports improved availability. Learn more>>
Get enterprise-grade security by adding ConnectWise SOC to your EDR service. Threat research, intelligence, and management transform Microsoft Defender for Business, SentinelOne Control, SentinelOne Complete, and Bitdefender into round-the-clock, managed detection and response solutions.
Discover all network devices, scan for vulnerabilities, and improve visibility, protection, and assessment compliance, with or without an agent.
Enhanced alerting collects and coordinates multi-source events into a single incident providing analysts with accurate, true-positive alerts focused on high-priority threats. Microsoft 365 and Microsoft Azure dashboards and detection content monitor risky users, email threats, IAM anomalies, and other threat vectors for Microsoft environments.
We now proudly serve 45,000 partners who serve more than 1 million SMBs that manage over 15 million endpoints.
We’re always humbled to be recognized by our peers and the industry.