March 20, 2019

ConnectWise Named a January 2019 Gartner Peer Insights Customers’ Choice for Client Management Tools

Distinction is based on customer testimonials and feedback from internal IT departments at organizations that use our product

TAMPA, Fla., March 20, 2019 – ConnectWise announced today that, for the first time, it has been named a January 2019 Gartner Peer Insights Customers’ Choice for Client Management Tools. ConnectWise is a software company that connects technology teams to the solutions, services and resources necessary for success.

Gartner Peer Insights recognizes vendors that are highly rated among their customers through the Customer’s Choice distinction. Selections are based on recognitions of vendors submitted by verified end-user professionals. The criteria also considers both the number of customer reviews and the overall user ratings.

“ConnectWise is honored to be recognized by Gartner Peer Insights. We think this says a lot about IT teams from many industries having underserved and unmet needs and how with the ConnectWise platform, we have made it our mission to connect IT with the platform and solutions that help deliver technology as a service to the world,” said Tony Thomas, Vice President of Corporate Strategy. Numerous reviews by customers cited ease of use, customer focus and service.

Here is a sampling of what ConnectWise customers are saying:

"This software product helped us in boosting the efficiency of our team due to its ability to monitor and manage tools remotely. It provided us with the opportunity to automate our support tasks which saves time." -Customer Service Representative in the Retail Industry

"The program was developed by the best specialists and cooperated with leading IT developers. Its versatility is amazing. All files are protected in addition, if necessary, you can even restore some files." -Account Manager in the Retail Industry

“The program showed itself perfectly in terms of self-help provided to our clients. In 9 out of 10 cases, they were happy with the fact that they can choose the request themselves depending on individual needs and easily find a solution.” -Customer Experience Leader in the Services Industry

To read more customer testimonials, please visit the Gartner Peer Insights reviews page.

About Peer Insights: Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 70,000 verified reviews in more than 200 markets. For more information, please visit www.gartner.com/reviews/home.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.