EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
Cloud App SecurityMonitor and manage security risk for SaaS apps
SASEZero trust secure access for users, locations, and devices
SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
Policy ManagementCreate, deploy, and manage client security policies and profiles
Incident Response ServiceOn-tap cyber experts to address critical security incidents
Cybersecurity GlossaryGuide to the most common, important terms in the industry
End in mind
Paint the picture of the destination by defining success clearly.
Always start with our partners in mind and work backwards. We will Deliver an Extraordinary Partner Experience—no exceptions!
Focus on quality of work from all angles & hold each other accountable.
See things from other's POV. Don't jump to conclusions. Positive intent.
Develop our leaders
Identify leaders with skill, will & desire to lead, then coach & mentor them.
All colleagues will be honest and have strong moral principles.
Focus on action
We work in Small Actionable Teams (SATs) and obtain quick wins.
Every colleague is empowered
All colleagues act on behalf of the entire company—not just them or their teams. They never say "That's not my job."
Knowledge and know how
Leaders are expected to have technical skill and lead by example.
Be a leader
Leaders are expected to be present & participate. Everyone can be a leader.
Master the basics
A good foundation is crucial to accomplishment.
Driven to win
Leaders have defined key success metrics to create value. We are to be accountable & results driven.
Expect the highest of standards
Raise the bar & drive each other to deliver high quality results/products/etc.
Think big, be bold!
Push the limits and create the future by raising the bar in all that we do.
Innovation is what we do
We expect and require innovation in everything we do.
Context (the WHY) is the reason behind the action we're taking. Be transparent.
Accomplish more with less. Focus on improving the unit economics.
Be a problem solver
We are critical thinkers & problem solvers who find solutions around roadblocks.
Productize and simplify
Our options will deliver enterprise-like functionality & maturity; everything will be simple & user-friendly.
Debate and commit
Question constructively, debate as a team, commit on the final decision.