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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SASEZero trust secure access for users, locations, and devices
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
eBook
What I Wish I Knew When I Started Managed Services: Standardization
As a managed service provider (MSP), you shouldn’t try to be all things to all people. Customizing your offerings to customer demands may seem like a good service strategy—but doing so compromises your company’s efficiency, productivity, and continued success.
Instead of bending to customers’ will, savvy MSPs standardize offerings and stick to what they do best. In this eBook, we’ll examine how standardized offers can benefit your business in the long run—and make life easier in the short term.
Chapters include:
- Doing What You Do Best: Standardize offerings to play to your strengths.
- Reaping the Rewards: Optimize for productivity—and profitability.
- Getting Your Sales Team on Board: Explain what you’re offering, what you’re not, and why.
- Achieving Your Goals: Create a commission structure that consistently incentivizes reps.