EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
Risk Assessment & Dark Web MonitoringIdentify and quantify unknown cyber risks and vulnerabilities
Cloud App SecurityMonitor and manage security risk for SaaS apps
SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
Policy ManagementCreate, deploy, and manage client security policies and profiles
Incident Response ServiceOn-tap cyber experts to address critical security incidents
Cybersecurity GlossaryGuide to the most common, important terms in the industry
What I Wish I Knew When I Started Managed Services: Standardization
As a managed service provider (MSP), you shouldn’t try to be all things to all people. Customizing your offerings to customer demands may seem like a good service strategy—but doing so compromises your company’s efficiency, productivity, and continued success.
Instead of bending to customers’ will, savvy MSPs standardize offerings and stick to what they do best. In this eBook, we’ll examine how standardized offers can benefit your business in the long run—and make life easier in the short term.
- Doing What You Do Best: Standardize offerings to play to your strengths.
- Reaping the Rewards: Optimize for productivity—and profitability.
- Getting Your Sales Team on Board: Explain what you’re offering, what you’re not, and why.
- Achieving Your Goals: Create a commission structure that consistently incentivizes reps.