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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Dark Web MonitoringIdentify and quantify unknown cyber risks and vulnerabilities
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
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Retaining Clients: A Cheat Sheet for TSPs
When a client announces that they’re leaving you for another technology solution provider (TSP), you may start doubting the quality of your service—and wonder what you're doing wrong. The truth is, while the reasons for client turnover are sometimes out of your control, the issues that drive them to seek a new provider are often preventable.
With this quick, easy-to-read cheat sheet, you’ll find tips and best practices to help you avoid common TSP pitfalls and foster customer loyalty from day one. Learn how to build and maintain mutually beneficial relationships—so you can remain your clients’ go-to TSP for years to come.