-
EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
-
SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
-
Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
-
Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
-
Cloud App SecurityMonitor and manage security risk for SaaS apps
-
SASEZero trust secure access for users, locations, and devices
-
SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
-
Policy ManagementCreate, deploy, and manage client security policies and profiles
-
Incident Response ServiceOn-tap cyber experts to address critical security incidents
-
Cybersecurity GlossaryGuide to the most common, important terms in the industry
eBook
How to Implement an Efficient Success Team
Every managed service provider (MSP) expects a certain amount of churn; it’s just a part of doing business. If your churn rate starts reaching or exceeding a certain percentage, it might be time to review your client retention strategy. A critical part of this strategy is building long-lasting client relationships, and that starts with a success team.
In our eBook, How to Implement an Efficient Success Team, you’ll learn how the most important parts of your client relationships occur after the quote or proposal has been signed. Inside, you can discover:
- The difference between customer support and customer success
- How to use KPIs to optimize your success team’s performance
- The importance of frequent client communication