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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Dark Web MonitoringIdentify and quantify unknown cyber risks and vulnerabilities
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
eBook

The MSP COVID-19 Playbook: Building Strong Customer Relationships
Strong customer relationships are important during normal circumstances. With businesses reducing operations and picking apart their expenses to see where they can save money, your customer relationships could be the thing that keeps your managed service provider (MSP) off a client’s chopping block.
In The MSP COVID-19 Playbook: Building Strong Customer Relationships, we examine the opportunity your MSP has to go above and beyond to help your clients, showcase the value of your support, and strengthen your customer relationships. Inside the playbook, you’ll learn the importance of:
- Providing training for new remote workforce employees
- Ensuring your clients have everything they need to work remotely
- Keeping your clients and their employees productive
- Consistently communicating and checking in on your clients