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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SASEZero trust secure access for users, locations, and devices
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Collect critical feedback from clients to uncover growth opportunities and take action.
Customer experience is absolutely critical for partners looking to grow their share of wallet in their current customer base. By understanding how customers perceive their service delivery, their sales experience, and their overall relationship, Partners can immediately resolve issues and improve customer experience, ultimately boosting customer retention, loyalty and unlocking new revenue opportunities.
Meet the newest addition to the platform
Customer Experience Solutions for MSPs
SmileBack is the premier customer feedback system designed specifically for MSPs obsessed with customer satisfaction. SmileBack's CSAT (customer satisfaction), NPS (net promoter score), and reporting tools dramatically increase the amount of feedback MSPs receive. More importantly, it helps them analyze and take meaningful action from that feedback to improve customer retention and market to new opportunities.