Blog Posts by Gregg Lalle

Meet Alex Winter, Director of Expansion Sales in EMEA at ConnectWise. Read more about his rewarding journey at ConnectWise and how he aids partners in overcoming systemic industry challenges to become best-in-class MSPs.

Meet Sam Callaghan, Vice President of EMEA Sales at ConnectWise. Read more about Sam’s eight-year journey as a ConnectWise colleague, and how he’s built a high-performing sales team that ensures partner success.

Meet Tina Barboza, Partner Development Manager at ConnectWise. Read more about how Tina’s role allows her to foster meaningful relationships with partners while helping their business grow.

Meet Dan Scott, Director of our IT Nation Community in EMEA. After almost 20 years in the MSP industry, Dan joined ConnectWise in 2020. Learn more about his biggest “wow” moments at ConnectWise.

In the fourth (and final) part of our ‘The Math Behind As-a-Service’ blog series, we’re diving into our last key performance indicator (KPI): business valuation. In this post, you’ll learn what it is, why it matters, how to calculate it, and how to increase it.

In the third part of our series ‘The Math Behind Successful As-a-Service,’ we’re diving into lifetime value: what it is, why it matters, and how it can help shape your company’s strategy.

In the second part of our ongoing series ‘The Math Behind Successful As-a-Service,’ we’re diving into customer acquisition cost (CAC): what it is, how it’s measured, and how it can serve as a meaningful indicator of profitability.

In the first part of our series ‘The Math Behind Successful As-a-Service,’ we’re breaking down all things churn rate: what it is, why it matters, how to calculate it, and, of course, how to minimize it within your organization. Read on for churn-related insights and tips.