-
EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
-
SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
-
Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
-
Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
-
Cloud App SecurityMonitor and manage security risk for SaaS apps
-
SASEZero trust secure access for users, locations, and devices
-
SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
-
Policy ManagementCreate, deploy, and manage client security policies and profiles
-
Incident Response ServiceOn-tap cyber experts to address critical security incidents
-
Cybersecurity GlossaryGuide to the most common, important terms in the industry
Tool
Resource utilization calculator
How much is your utilization rate costing you?
Our resource utilization calculator will help you determine your current utilization rate, reveal current and potential losses, and highlight areas for improvement. You can explore capacity for additional clients and revenue, and see how you stack up against best-in-class MSP utilization rates.
The best MSPs in the business are working with an 80% utilization rate, and that means they can take on more clients—and the revenue they bring—without wasting resources or bringing on additional headcount. That kind of efficiency is the key to profitability. Ineffective utilization not only costs you lost revenue from existing clients but limits your opportunities for adding new revenue streams. Improving your utilization rates results in revenue growth, an increased ROI for employee wages, and even increased customer satisfaction through better ticket resolution times.