IT Nation Secure Frequently Asked Questions (FAQ)

How do I register? Start here >>

How much does it cost? Register by May 1, 2025, to receive the early bird price of $650 for an All-Access Pass. After that date, the cost increases to $800. Space is limited to ensure a quality attendee experience, so register early! Please note that hotels, airfare, and transportation are not included in the registration fee. See pricing page >>

When does early bird pricing end? Early bird pricing ends on May 1, 2025, at 11:59pm ET.

Are there discounts for multiple attendees from my company? Yes, we offer group rates for IT Nation Secure! When you add colleagues to your reservation, a discounted rate is available. The All-Access Additional Pass is priced at $500 if you register a colleague by May 1, 2025. After that date, the cost will increase to $650. See pricing page >> 

If you plan to register more than five attendees from your company, please reach out to nationsevents@connectwise.com for additional saving options.

Can I bring my spouse/guest/significant other? Yes, we are currently offering a social guest pass add-on for $225/person, which includes access to the Welcome Reception, Pub Crawl, IT Nation Celebration, and closing parties. It can be added to an All-Access Pass in the registration process. This pass does not include breakfasts or lunches.  

Can I bring my child? With the exception of some off-site events, such as those held at theme parks, all IT Nation attendees and guests must be 21+.

What is the cancellation policy? We understand the uncertainty surrounding attendance of future events, and we want to support you in your personal and professional journey as best we can. So, we offer a 100% refund through May 1, 2025, on passes. After that time, cancellations won’t be accepted. However, you can switch the registration to a different person and send someone in your place.

How do I edit my registration? You can change your registration details, add additional colleagues or guests, and add pre-event workshops by logging in via the link in your registration email and using your confirmation number and the email address you used during registration. Your confirmation is number is in the email you’ll receive after registering. Make sure to check your junk or “other” folders if you do not receive an email.

How can I switch my registration to someone else?  To swap attendees, email NationsEvents@ConnectWise.com with the following information:  

• Current attendee name 
• New attendee name 
• New email 
• New job title 
• New cell number  
• New emergency contact name and number  

Where is the hotel, and how do I access the special room rates? Our event hotel is the beautiful  Gaylord Palms Resort and Convention Center. Links for booking rooms in our price-negotiated block is included in your registration confirmation emails and other post-registration communication.  View event logistics >>

Who can assist me in modifying or changing my room reservation? After you have registered and booked your room through our special room rate link, any modifications to your hotel room must be done directly with the Gaylord Palms. Reach them at 407.586.0000 during normal business hours.

Where can I find the breakout sessions? When finalized, the breakout session schedule is posted on our website and available in our mobile app as the event approaches. 

Will breakout sessions be recorded? A small number of keynotes and sessions will be recorded and available to attendees up to 90 days after the event, but most will not.

How do I pre-register for sessions? No session registration needed! However, optional pre-event workshops require registration, which can be done during or after registering. All other sessions are on a first come, first served basis. We recommend planning the sessions you would like to attend to ensure you arrive in time to get a seat. Planning can be done in the event app.

What kind of networking can I expect? You can expect fun and safe networking events throughout IT Nation Secure. Our featured events are the Welcome Reception on Monday evening, our Tuesday night Solutions Pavilion Pub Crawl and IT Nation Celebration on Tuesday evening, and our closing party on Wednesday evening. We also offer a variety of smaller networking opportunities throughout the conference. You’ll have no problem finding like-minded people to network with! View networking events here>> 

Will there be a mobile app for the event? Yes! The mobile app is essential to navigating your experience at IT Nation Secure. It will be available for download in your app store in May. Instructions will be sent out in a “Know Before U Go” email.

How do I exhibit at IT Nation Secure? Click here for IT Nation Secure exhibitor information >>  

I want to be a speaker at IT Nation Secure. How can I apply?  Click here to apply to become a speaker at Secure >>

Have a question that wasn’t answered? Please email the IT Nation team.