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IT Nation Evolve

peer groups by ConnectWise


IT Nation Evolve Peer Groups

IT Nation Evolve peer groups are designed to allow you the opportunity to collaborate and communicate with your IT peers. There are peer groups for managed service provider (MSP) owners, sales team members, and service techs.

For Owners

As the owner of an MSP, you get caught up in the day-to-day operations and may lose sight of the bigger picture—growing your business. You’ve made it on board but you need a little help initiating launch to get you to the next level. IT Nation Evolve peer groups are a way for you to talk to and learn from those who have been where you are, and know what it takes to lift off and reach new heights.

IT Nation Evolve has a variety of different peer groups designed to fit your schedule and meet your business needs.

Evolve 1

Stay connected with your IT industry peers in this collaborative online community. Busy IT professionals get the peer group experience in a virtual environment without the travel expenses and time away from your business. This is your opportunity to tap into a wealth of knowledge with online meetings to help you and your business succeed faster. Gain insight into topics including growing management teams and leaders, hiring practices to attract and retain top talent, maximizing the value of strategic vendor programs, and more.

Evolve 2

It’s time to move further than just having a job and start building a successful business. Build positive professional relationships and life-long connections at IT Nation Evolve quarterly meetings. These face-to-face peer group meetings offer MSP owners an environment to share ideas and learn best practices for growing their businesses responsibly and profitably. You’ll communicate with peers and participate in in-depth sessions focused on taking every part of your organization to new heights—from leadership and management to employee relations and HR.

Evolve 3

Take your MSP to new heights. These IT Nation Evolve quarterly, face-to-face meetings provide a transformative environment for personal and professional growth. This is your chance to engage in conversation, with IT industry peers, share insight and experiences, and go further, together. These meetings are focused on topics in areas including leadership, management, sales and marketing, and more. Participation at this level requires your business have at least $750,000 in revenue and eight full-time employees.

For Sales

Empower your sales team by allowing them to develop meaningful and insightful relationships with experienced sales leadership peers. This is perfect for the sales leaders within your organization. Sales Leaders Peer Groups are only available in APAC and EMEA regions only.

IT Nation Evolve has semi-annual, face-to-face meetings where your sales team can focus on building critical foundations, including building leadership and management skills, setting and executing on goals, improving business financial principles, and more.

For Service

Strengthen your service team by harnessing the knowledge and insight of experienced service executive peers. This is perfect for Dispatchers, Service Managers, Chief Information Officers, and Chief Technology Officers.

IT Nation Evolve has semi-annual, face-to-face meetings where your service team can focus on building critical foundations, including learning best practices around professional services automation (PSA) and remote monitoring and management (RMM) platforms, comparing standardized metrics in peer groups, exposure to ideas to meet customer needs, and more. At these peer groups, we keep three goals in mind:

  • To ignite transformation deeper within our members’ companies (through business/financial growth) and employees (through personal/professional growth).
  • To develop strong leaders within our members’ companies who deliver great service to their clients and lead their teams well.
  • To foster community amongst service executive peers and their trusted vendor partners.
Part of this program is charting key behaviors of service executives against the entrepreneurial journey. These key behaviors include:
technology teams

Team Organization & Meetings


Process Documentation & SLAs

obsess with partner success icon

Key Performance Indicators (KPIs)

project management

Project Management & Delivery

Dispatching Best Practices

ConnectWise Documentation & Expectations


Client Satisfaction Scores


Service Gross Margin

financial intelligence

Financial Understanding


Automation & Remote Monitoring


Meeting with Director/Owner & Personnel Reviews


Leadership Plan

For New Members

Understand The IT Nation culture, prepare for your first meeting, and leave ready to engage in the programs and offerings available through IT Nation Evolve.

IT Nation Evolve JumpStart Meetings help new members like you cultivate success, contribute more, and maximize your long-term value within The IT Nation. Our unique culture plays a key role in igniting transformation in your life and business. This two-day experience will equip you with the tools you need to succeed in future meetings. JumpStart Meetings are only available to members in face-to-face groups.

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