IT Nation Connect 2021 FAQ


When is IT Nation Connect? IT Nation Connect is happening in Orlando, FL, from November 10-12, 2021, at the Hyatt Regency Orlando.  

Who should attend? Are you a technology solution provider looking for better ways to run and grow your business? An IT professional looking to connect with like-minded peers? Come to IT Nation Connect! There is something for every leadership role. Plus, endless opportunities to connect, collaborate, and learn. 

I’m not a ConnectWise partner. Can I still attend? IT Nation Connect is for everyone in the industry. Business leaders and managers will find the information and tools they need to empower their teams with sessions focused on business building, industry trends, thought leadership, and so much more. 

What’s the dress code? IT Nation Connect is a casual conference. Think slacks, company polos, and comfortable shoes for all the walking between sessions. 

What precautions are you taking onsite against Covid-19? Your safety on site is our top priority, and we will be following the recommended guidelines from the CDC and WHO. Please visit our Covid-19 page for the latest information.  

How do I register? Here  

How much does it cost? Register before August 13th to take advantage of our early bird pricing! For a detailed breakdown ofn pass types and inclusions, visit our pricing page  

What’s included in the price of registration? Visit our pricing page to learn about the different types of passes we offer. Please note, travel, hotel accommodations, and ground transportation are NOT included in the registration fees for our passes. All pass types receive a login to our virtual platform to access the recorded content on-demand for 90 days after the event.  

I only want to attend the Solution Pavilion expo hall. Is this an option? Yes, visit our pricing page for more info on this type of pass.  

What is the Ecosystem pass? The Ecosystem pass is an All-Access pass with a twist. With this pass type, you’ll receive a $150 discount on your conference fee by agreeing to set and attend three3 meetings onsite with our vendor partners. As we get closer to the event, you’ll be contacted to schedule these meetings. Should you fail to attend the meetings onsite, the card on file will be charged for the difference.  

How can I add a colleague? Additional attendees from your company with an All-Access pass will automatically receive a 20% discount on their registration when added to the primary registrant’s record. There is a button on the final page of registration for this option.  

Can I bring my spouse/guest/significant other? Yes, you can add a social guest to your pass for $250, which allows access to the Welcome Reception, IT Nation Celebration, and the Off the Grid Party! There is a button on the final page of registration for this option.  

Can I bring my child? Children aren’t encouraged at the receptions and events, with the exception of  our Thursday night offsite event when we take over a theme park! You will be able to purchase passes for Thursday night only onsite at our registration desk.  

Is there a virtual pass option? Yes, attend live right from your own home with our virtual pass for $129. It includes all keynotes, and 40 select breakout sessions streamed live and available on-demand for 90 days after the conclusion of the event. You’ll also have access to over 100 exhibitors in our virtual solution pavilion.  

What meals are included in my registration? For an All-Access pass, dinner is included Wednesday at our Welcome Reception. Breakfast, lunch, and dinner are included on Thursday and Friday at the conference events.  

Can I register and not pay for a hotel room? Yes, registration does not include the cost of your hotel room. Feel free to stay anywhere you’d like, but don’t forget that we’ve negotiated special room rates at our conference hotels. 

How do I edit my registration? You can change your registration details, add additional colleagues or guests, add pre-day workshops, and more by logging back in with your confirmation number and the email address you used during registration. Your confirmation is provided in the email confirmation you should receive after registering. Make sure to check your junk or “other” folders because they often end up there.  

Cancellation Policy If you are no longer able to attend the event, you may cancel your registration until October 13 for a full refund. After that time, no refunds will be permitted. Virtual passes are non-refundable. If the event is canceled by ConnectWise, registrants will receive a full refund. Pass transfers are accepted up until the start of the event and may be done by emailing us 

I need help with my registration. For other questions regarding your event registration, email us or call 844.-851.-9251. Registration assistance is available Monday - Friday, 9:00am - 5:00pm Daylight Central Time. 

Where can I find the breakout sessions? When finalized, the breakout session schedule will be posted here on our website under the Sessions tab.  

Until our sessions are posted, we have a sneak peek for you to see what you can expect at the conference! 

Can I register for breakouts ahead of time? No, all breakouts are first come, first serve. Adding a session to your schedule on the mobile app does not guarantee you a seat, so make sure to arrive early to any must-attend sessions. 

How do I know which sessions to attend? Our sessions are broken into topic categories: Scalability & Growth (w/M&A), Service Delivery & Customer Success, Security, Sales & Marketing, Talent Development and Leadership. You can choose to stick to one track or jump around to different sessions  its up to you!  

I’m virtual  how do I know which sessions I can watch and how do I access them? As we get closer to the event, we’ll be posting the virtual breakout sessions on our website. About a week prior to IT Nation Connect kicking off, you’ll receive an email with instructions to log into the platform.  

What kind of networking can I expect? We pride ourselves on our community and have networking events throughout IT Nation Connect. Our featured networking events are the Welcome Reception on Wednesday evening, our offsite theme park takeover on Thursday, and our Friday Off the Grid party. We also offer a variety of smaller networking opportunities throughout the conference, like affinity group meet- ups, birds of a feather, and more. You’ll have no problem finding like-minded people to network with! 

When will IT Nation Connect be held next year? Save the dates  we’ll be back in Orlando from November 9- – 11, 2022. 

How can I find other ConnectWise events I might be interested in attending? You can learn more about all the events and programs we offer by checking out our IT Nation website. Also be sure to join our monthly newsletter to stay on the forefront of all the conferences and user groups that might be coming to your region.    

Who can I contact about exhibiting at IT Nation Connect? Email our sponsorship team for more details.   

Have a question that wasn’t answered? Please email the IT Nation team.