COVID-19 resources for MSPs
COVID-19 continues to impact businesses around the globe. As MSPs begin the recovery process, ConnectWise will keep providing partners with insights, resources, and tools to help them on their journey. Here you’ll find our collection of resources meant to provide guidance and actionable steps you can take to keep your MSP running efficiently, from remote work best practices and cash flow management to providing top-notch cybersecurity.
Business management
8 tips for building and maintaining a cash reserve
Client satisfaction: Taking care of your greatest tech services asset
How to scale during a hiring freeze
Leading strong in times of crisis
Leading with empathy during COVID-19
MSP COVID-19 support: How you can support clients and remain profitable
The importance of customer retention
The math behind successful as-a-service: Lifetime value
The math behind successful as-a-service: Understanding and calculating churn
Inside the Industry: Avoiding the False Sense of Security
Inside the Industry: How ConnectWise Partners are Navigating COVID-19 in Their Businesses
Inside the Industry: Leading in Crisis
Inside the Industry: Managing Cash Flow During COVID-19
Inside the Industry: Showing Leadership and Innovation During COVID-19
Cybersecurity
Remote Work
3 things to consider for choosing remote technical support software
Adjusting your business for a remote workforce
How to avoid remote tech support scams during a crisis
How to create policies to enable a secure remote workforce
How to secure and manage a more remote workforce