New! ConnectWise Control Premium extensions

| By: Jeff Bishop

Have you visited our extension marketplace lately? That’s the portion of ConnectWise Control® that houses our extensions, add-ons, and integrations. Over the years, we’ve built out our functionality based on our community’s feedback (that’s you!) and changing industry needs.

With over 100 extensions and integrations and counting, the team is excited to debut the latest additions: reporting dashboard and remote diagnostic toolkit. These two extensions are first-gen Premium* additions. Let’s check them out.

Reporting dashboard

Generate reports you can download in HTML, CSV, XML, or JSON format, and view connection activity, session events, recently active technicians, and more, through a single pane of glass in your Premium instance with this brand new addition to the extension marketplace. Take a look at this video to learn more!

Remote diagnostic toolkit

Managing processes, software, event logs, and services on remote devices is easier than ever in your Premium instance of control. This new extension adds four new tabs to the Host page for both support and access sessions. Watch this video to see how it works!

Our team is dedicated to enhancing ConnectWise Control with remote support and access features that will actually make a difference in the productivity and quality of your day. If you have suggestions for our dev team, let us know! Join the conversation in the ConnectWise Control forum or join our Partner PIN Program if you already own ConnectWise Control.