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MDRAddress the growing frequency, type, and severity of cyber threats against SMB endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage SaaS security risks for the entire Microsoft 365 environment.
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SASEZero trust secure access for users, locations, and devices
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Enterprise-grade SOCProvide 24/7 threat monitoring and response backed by proprietary threat research and intelligence and certified cyber experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
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ConnectWise Sidekick™ for PSA live demo
Multiply PSA efficiency to improve customer and employee experience
ConnectWise Sidekick for PSA streamlines and simplifies the way IT solution provider (TSP) service teams approach and work tickets. Powerful PSA AI and machine learning capabilities dramatically speed up the time it takes to triage, work, and resolve tickets, improving customer satisfaction and experience.
Explore the benefits of AI for MSPs with ConnectWise Sidekick for PSA
Streamline ticket understanding with ticket categorization and summarization.
Get suggestions and act fast to deliver on service level agreements (SLAs).
Gain quick insights into customer sentiment to communicate appropriately with customers and deliver amazing experiences.
Save time with automatically triaged tickets that set the service board, priority, type, subtype, and item.
Access and update PSA records right from the Teams desktop or mobile app with the Teams bot.