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partner conference by ConnectWise

June 13-15, 2019 | Orlando, FL

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ConnectWise Automate

Patch Manager Workshop

June 13 - 9:00am - 4:00pm | $450

Patch Manager has been reinvented to simplify configuration and management. The patch manager workshop is a full-day, hands-on workshop where you will learn how to navigate the new interface and get comfortable putting the pieces together. You will discover how to create and adjust policies, assign policies, engineer custom solutions, track specific patches, and so much more! You'll leave this workshop with a working knowledge of new Patch Manager and how you can automate to be more efficient!

ConnectWise Automate

Report Center Workshop

June 13 - 9:00am - 4:00pm | $450

The latest version of the ConnectWise Automate® Report Center has arrived! Here’s your chance to master it. The Report Center workshop is a full-day, hands-on workshop dedicated to the complete exploration of the Report Center. Starting with the fundamentals of the Report Center, our trainers will teach you how to create reports from a template, personalize reports with the Report Designer, and schedule them for delivery. By the end of this workshop, you will have custom reports created by you, ready to deliver to your clients!

Sea-Level Operations

Dispatch Procedures - Are you trying to herd cats?

June 13 - 8:00am - 12:00pm | $399

Sea-Level is proud to present its 6th year for training Project Management:

Does your company struggle with ticket ownership? Are there hundreds of unassigned/ignored tickets on your boards? Are clients frustrated by your SLA response times?

If you answered yes to any of these questions, then this workshop is exactly what you need to get your process conceptualized, customized, trained and ready for implementation. Sea-Level is conducting a four-hour workshop that will provide your company with a complete dispatch toolbox that can be followed step by step to implement into your business. Subjects covered include Service Boards, Triage Process, Qualities of a Dispatcher, and Engineer Ticket Ownership.

All attendees will receive a complete toolbox that includes course material, sample templates, and workflow diagrams all designed to facilitate implementation once you get back to your office.

Sea-Level Operations

Project Management - Where does it really start?

June 13 - 1:00pm - 5:00pm | $399

Sea-Level is proud to present its 6th year for training Project Management:

Does your company struggle with internal process and workflow around projects? Does it seem like you are recreating the wheel with every new project? Do you struggle with change orders? Do you do every other project flawlessly, but struggle with random inconsistencies in between?

If you answered yes to any of these questions, then this workshop is exactly what you need to get your process conceptualized, customized, trained and ready for implementation. In order to have a successful project, it must start at the very beginning when you first get the lead. Subjects covered include Opportunity Management, Scope Creation, Engineer Buy In, Client Expectation Setting, and of course – Project Management followed by Project Invoicing.

All attendees will receive a complete toolbox that includes course material, sample templates, and workflow diagrams all designed to facilitate implementation once you get back to your office.

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